William Burton
Point Of Rocks,MD
Summary
A current Business Administration major at Lebanon Valley college and a member of the Men's Soccer Team. Also an active member of the Auggie's Project club which works to care for dogs by holding fundraising events and participating in community service. I have worked in two different jobs for extended periods of time where I have been face to face with customers and have learned how to expand my interpersonal relationships. I will be graduating with my Business Administration degree in May of 2027.
Overview
6
6
years of professional experience
Work History
Golf Cart Attendant
Musket Ridge Golf Club
Myersville, MD
05.2024 - Current
- Provided customer service to enhance guest experience at golf club.
- Assisted players with equipment and transportation needs, promoting accessibility on course.
- Trained new attendants on operational procedures and customer engagement techniques.
- Fostered positive relationships with members and guests, enhancing overall club atmosphere.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Improved customer satisfaction by providing service and assistance to golfers.
Kitchen Staff Member
Vanish Brewery
Leesburg, VA
06.2020 - 11.2023
- Operated kitchen equipment efficiently to prepare food items according to menu specifications.
- Collaborated with team members to improve workflow and ensure timely meal preparation.
- Implemented process improvements that enhanced kitchen efficiency during peak hours.
- Monitored food quality standards, ensuring consistency in taste and presentation.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
High School Diploma -
Brunswick High School
Brunswick, MDSkills
- Reliability and punctuality
- Team player mentality
- Initiative-taking
- Strong work ethic
- Customer service
- Time management
- Interpersonal communication
- Operations monitoring
Timeline
Golf Cart Attendant
Musket Ridge Golf Club
05.2024 - Current
Kitchen Staff Member
Vanish Brewery
06.2020 - 11.2023
High School Diploma -
Brunswick High School