

Results-driven Administrative Manager with 3–4 years of experience overseeing office operations, coordinating administrative functions and leading cross-functional teams to improve organizational efficiency.
Skilled in streamlining workflows, managing schedules, and maintaining accurate records in fast-paced environments.
Recently began transitioning into the healthcare field with foundational training and growing expertise as a Medical Clerk.
Also bringing one year of hands-on experience as a Warehouse Associate with a strong understanding of inventory control, shipping/receiving, and workplace safety.
Currently aspiring to become a Physical Therapist, with a deep commitment to patient care, health and continuous professional development.
Known for being highly adaptable, detail-oriented, and driven to succeed across every stage of career growth.
• Picked, checked, audited, and staged orders with precision.
• Ensured compliance with standard operating procedures during all processes.
• Met or exceeded established productivity and quality standards consistently.
• Maintained strict adherence to safety practices and guidelines at all times.
• Assisted in training new warehouse associates on operational best practices.
• Provided personalized furniture recommendations based on budget, design preferences, and personal needs
• Assisted customers in selecting furniture suitable for various occasions, including special milestones like a child moving into their first home or into college dorms.
• Demonstrated product knowledge and expertise to guide customers in making informed purchasing decisions
• Built strong relationships with customers to understand their unique requirements and preferences
• Utilized effective sales techniques to promote high-value furniture
• Collaborated with team members to ensure a seamless customer experience
• Complete clerical and non-clinical tasks efficiently while achieving established performance rates.
• Maintain patient confidentiality in compliance with HIPAA and corporate policies.
• Ensure cleanliness and safety of the work environment in accordance with established procedures.
• Greet and assist patients and visitors with professionalism and warmth.
• Conduct regular competency skills evaluations to uphold proficient skill levels.
• Gained proficient computer knowledge and skills with; Microsoft Word, Outlook, PowerPoint and Excel
• Develops, updates, and maintains office procedures to ensure electronic records/files operations are effective and efficient
• Drug Demand Trusted Agent ensures members selected for testing are notified immediately and given the appropriate paperwork and time for testing
• Analyses the Unit Manpower Personnel Roster to ensure manning documents are revised and makes recommendations for approval or disapproval as required
• Assists with implementing operational policies, procedures, programs, and standards as required, ensuring the efficient and effective implementation of the DoD Continuous
• Processes all In/Out processing of unit personnel and indoctrinate personnel to the level of access requirements
• Utilizes web-based technology resources to assist newly assigned unit members and spouses life-cycle needs
• Operates MICT & AMP; SharePoint to upload all pertinent checklists, documents, inspections, and PII
• Efficiently managed food and beverage orders with speed and accuracy
• Demonstrated exceptional customer service skills
• Collaborated effectively with team members to ensure smooth operations
• Developed strong leadership skills through leading shifts and training new employees
• Proficient in handling cash transactions accurately
Team Collaboration Skills
Communication Skills
Customer Service Specialist
Medical Office Receptionist
HIPAA Compliance
Written/Verbal Communication Skills
Interpersonal Skills
Cash Handling
Microsoft Word, Outlook, PowerPoint, Excel
Organizational Skills
Leadership Skills/Mentoring
Computer Literacy
System Administration