Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

William Ensor

Frederick

Summary

Venue Manager with extensive experience in event coordination and customer service at Union Mills Public House. Skilled in inventory management and team leadership, driving operational efficiency and enhancing client satisfaction. Implemented communication strategies that strengthened relationships and ensured successful event execution.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Venue Manager

Union Mills Public House
Frederick
03.2022 - 06.2025
  • Oversaw daily operations of venue, supervising staff and enforcing safety protocols.
  • Responded to customer inquiries via phone and email with efficiency and professionalism.
  • Conducted client meetings to discuss event vision and offer actionable recommendations.
  • Managed inventory of beverages, glassware, garnishes, ice, linens, and related supplies.
  • Delegated tasks to staff, establishing clear priorities and measurable goals.
  • Developed detailed timelines to ensure smooth coordination between vendors and clients.
  • Provided detailed instructions regarding timeline management on the day of the wedding so that everything ran smoothly.
  • Coordinated with caterers, florists, musicians, photographers and other service providers to ensure a successful event.

Bar Manager

Gambrill Mt. Food Company
Frederick
04.2021 - 05.2022
  • Implemented upselling strategies that increased revenue significantly.
  • Managed daily operations, including opening and closing procedures, shift scheduling, and payroll processing.
  • Trained new bar staff and enforced disciplinary measures as needed.
  • Ensured compliance with local health regulations for food storage and alcohol service.
  • Maintained accurate records of liquor inventory and budget-related purchases.
  • Monitored labor costs by adjusting staff schedules to meet customer demand.
  • Created signature beverages to enhance revenue and bolster customer loyalty.
  • Reconciled daily cash transactions and balanced registers to ensure accuracy.

Bartender

Oscars Ale House
Frederick
02.2017 - 04.2021
  • Maintained inventory of liquor, beer, wine, and other beverage items to ensure availability.
  • Prepared alcoholic and non-alcoholic beverages according to established recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently using POS system.
  • Managed cash drawer at shift's end, ensuring accuracy of funds received.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication and underage drinking.
  • Checked identification cards for proof of age prior to serving alcoholic beverages.
  • Recommended food and drinks to patrons based on preferences and promotions.

Education

High School Diploma -

Walkersville High
Walkersville, MD
06-2005

Skills

  • Customer service and guest relations
  • Event coordination and management
  • Team leadership and collaboration
  • Attention to detail
  • Calendar management
  • Operations management
  • Problem solving
  • Multitasking
  • Employee motivation
  • Administrative oversight
  • Conflict resolution
  • Effective communication
  • Relationship building
  • Inventory and cash handling

Affiliations

  • Volunteering at the community table

Certification

  • Google Document Certified

Timeline

Venue Manager

Union Mills Public House
03.2022 - 06.2025

Bar Manager

Gambrill Mt. Food Company
04.2021 - 05.2022

Bartender

Oscars Ale House
02.2017 - 04.2021

High School Diploma -

Walkersville High

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