WILLIAM JONES
Upper Marlboro
Summary
Dedicated transportation professional with over 7 years of experience in delivering safe, reliable passenger services. Expertise in assisting individuals with disabilities, ensuring ADA compliance, and maintaining strict safety standards. Known for exceptional customer service and effective communication with dispatch to guarantee timely and efficient transport.
Overview
8
8
years of professional experience
Work History
Paratransit Operator / Bus Driver
WeDriveU
Hyattsville
06.2024 - 05.2026
- Safely transported passengers while maintaining strict adherence to assigned schedules and routes.
- Assisted passengers to and from their origin and destination, including riders with disabilities and mobility limitations.
- Properly secured wheelchairs, walkers, strollers, and other mobility devices.
- Conducted thorough daily vehicle inspections to ensure safety and operational readiness.
- Provided courteous and respectful service to all passengers.
- Coordinated logistics for transportation services, ensuring on-time arrival and departure.
- Streamlined operations to enhance efficiency and minimize vehicle downtime.
Paratransit Operator / Bus Driver
Transderv
Hyattsville
12.2017 - 05.2026
- Safely transported passengers while maintaining strict adherence to assigned schedules and routes.
- Assisted passengers, including those with disabilities and mobility limitations, to ensure safe and timely transport.
- Provided assistance to passengers with special mobility and medical needs during transport.
- Ensured safe transport by properly securing wheelchairs, walkers, strollers, and other mobility devices.
- Provided courteous and respectful service to all passengers.
- Conducted thorough daily vehicle inspections, enhancing safety and ensuring operational readiness.
- Ensured compliance with all safety regulations and operating procedures.
- Coordinated with dispatch to enhance service reliability and maintain on-time performance.
- Reported schedule deviations, accidents, passenger incidents, and mechanical issues to dispatch.
Education
High School Diploma -
William McKinley
Washington, DC05-1985
Skills
- Paratransit operations
- ADA passenger assistance
- Wheelchair securement
- Passenger safety
- Defensive driving
- Route navigation and GPS
- DOT compliance
- Incident reporting
- Emergency response procedures
- Vehicle inspections
- Vehicle maintenance
- Dispatch communication
- Time management
- Customer service excellence
Additional Qualifications
- Valid Driver's License
- Able to pass Department of Transportation physical examinations
- Able to pass background checks and drug screenings
- Available for shift work, weekends, holidays, and emergency response assignments
Timeline
Paratransit Operator / Bus Driver
WeDriveU
06.2024 - 05.2026
Paratransit Operator / Bus Driver
Transderv
12.2017 - 05.2026
High School Diploma -
William McKinley