William Lahs III
Germantown
Summary
Passionate front office receptionist offering almost 20 years of success and experience in customer and personal service. Additional expertise includes time management, effective planning, and computer literacy. Filed worker's compensation claims, posted payments and sent out monthly statements.
Overview
30
30
years of professional experience
Work History
Front Office Receptionist
Michael A Sauri, MD
06.2005 - Current
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Maintained clean reception area to promote positive, professional environment for clients.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Medical Biller, Accounts Receivable
Paul E Cohart, MD
03.1995 - Current
- Reduced account receivables aging through diligent follow-up on outstanding claims and prompt resolution of denials.
- Optimized workflow processes, enabling a reduction in errors and improvement in overall team productivity levels.
- Organized and filed all necessary documentation related to medical billing procedures, maintaining a streamlined office environment conducive to efficient operations.
- Conducted thorough audits of patient files to ensure proper documentation and accurate invoicing.
Education
Seneca Valley
Germantown, MD05-1987
Skills
- Telephone skills
- Appointment scheduling
- Verbal and written communication
- Listening skills
- Correspondence distribution
- Record preparation
- Sensitive information handling
- Telephone etiquette
- Scheduling appointments
- Filing
- Scheduling
Accomplishments
For several years, I ran the Blood Donor Program at a Biotech company in the area. Made sure there were always the correct number of donors, and assigned them donation times.
Timeline
Front Office Receptionist
Michael A Sauri, MD
06.2005 - Current
Medical Biller, Accounts Receivable
Paul E Cohart, MD
03.1995 - Current
Seneca Valley
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