William Nicholson
Germantown,MD
Summary
Skilled Deskside Security Officer with 7+ years of experience. Extensive experience in ensuring the safety of clients’ property and personnel, relationship management, and developing effective implementations of standard operating procedures for reporting, and dealing with incidents. Security-focused and diligent Guard skilled at protecting personnel and premises. Respond and act appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive, and vigilant. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail. An experienced Security monitor with quick instincts. Actively monitor surroundings and guard physical, monetary, and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. A solid history of training team members on standard protocol when patrolling large crowds. Safety-conscious security team member with excellent communication skills and an eye for detail. Physically dexterously monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
06.2018 - 05.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Education
High School Diploma -
Collegiate Secondary School
Freetown, Sierra Leone03.1972
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Monitoring
- CCTV Surveillance
- Detail Oriented
- Physical Fitness
- Surveillance
- Emergency Response
- Access Control
- Patrol operations
- Relationship building and management
Timeline
Security Officer
Allied Universal Security Services
06.2018 - 05.2024
High School Diploma -
Collegiate Secondary School
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