William Phillips
Cumberland,MD
Summary
Experienced Lead Operator with 10 years in wastewater and water treatment and 16 years in on-site construction. Expertise in problem-solving and training teams on safety protocols, enhancing operational efficiency. Utilizes SCADA systems for effective load balancing and facility management. Strong skills in maintenance, repair, and inspection, ensuring compliance with safety standards.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Lead Operator
Maryland American Water
Cumberland, MD
06.2026 - Current
- Operated wastewater and water treatment systems to ensure compliance with safety and regulatory standards.
- Provided on-the-job training to newly hired workers and team members.
- Implemented best practices for chemical handling and disposal, enhancing workplace safety measures.
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Supported management decision-making by compiling operational and production data into daily logs.
- Led emergency response initiatives, ensuring swift resolution of critical water supply issues.
Lead Operator
Nexus
Cumberland, MD
09.2016 - 06.2026
- Monitored equipment performance and conducted routine maintenance to optimize operational efficiency.
- Operated water treatment systems to ensure compliance with safety and regulatory standards.
- Collaborated with team members to resolve operational issues and improve workflow processes.
- Documented system performance metrics and reported findings to management for continuous improvement.
- Assisted in training new staff on safety protocols and standard operating procedures.
- Conducted regular inspections of facilities to identify maintenance needs and prevent downtime.
- Completed various testing procedures for optimum work performance.
- Established strong working relationships with colleagues from different departments to facilitate collaboration and information sharing across functional areas.
- Developed detailed work schedules for staff, balancing workload while maintaining high productivity levels.
- Enhanced team performance through regular training sessions and coaching on best practices.
- Reduced downtime by proactively identifying potential issues and performing routine maintenance checks.
- Documented plant activities in logs and detailed concerns and issues prior to distributing reports to manager.
- Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
- Maintained accurate records of production data, analyzing trends to identify areas for improvement or optimization opportunities.
- Ensured compliance with safety regulations, conducting regular audits and enforcing proper procedures at all times.
Laborer
Braddock Construction
Cumberland, MD
04.2007 - 09.2016
- Operated heavy machinery to support construction projects and ensure safety compliance.
- Assisted with site preparation, including excavation and grading tasks, enhancing project efficiency.
- Collaborated with team members to follow safety protocols and maintain clean work environments.
- Loaded and unloaded materials, optimizing workflow and minimizing delays in construction schedules.
- Maintained tools and equipment, ensuring proper functionality and reducing downtime on job sites.
- Used a variety of hand and power tools to complete tasks.
- Installation of water and wastewater water equipment. New installation and repairs ranging from 1/2" to 36"
Journeyman Electrician
Monacacy Valley Electric
Littlestown, PA
03.2004 - 04.2007
- Installed, repaired, and maintained electrical systems in residential and commercial settings.
- Conducted inspections to ensure compliance with local and national electrical codes.
- Collaborated with project teams to develop efficient wiring layouts and installation plans.
- Trained apprentices on safety protocols and best practices for electrical work.
- Repaired and installed new fixtures, wiring, circuits, and motors.
- Assisted in training apprentice electricians, sharing knowledge, techniques, and best practices for success in the trade.
Journeyman Electrician
B&R Electrical
York, PA
03.2001 - 03.2004
- Diagnosed electrical issues using advanced testing equipment and troubleshooting techniques.
- Implemented preventive maintenance programs to enhance system reliability and performance.
- Coordinated with clients to assess needs, providing tailored solutions for electrical installations.
- Led safety meetings to promote adherence to regulations and improve workplace safety culture.
- Interpreted blueprints, schematics, and diagrams of project requirements and initiated appropriate electrical installations.
- Completed rough-in, termination, and underground work.
- Trained junior electrical professionals on proper procedures.
- Tested electrical systems and components for continuity, current, voltage and resistance.
- Operated tools according to prescribed safety practices.
Non-Commissioned Officer
United States Marine Corps
Jacksonville, NC
03.1997 - 03.2001
- Mentored junior personnel in tactical procedures and standard operating protocols.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Increased operational efficiency by conducting regular training sessions for junior officers.
- Mentored junior officers, providing guidance and support to foster professional development and career progression.
- Improved team morale and performance with consistent feedback and recognition of achievements.
Education
High School Diploma -
Fort Hill High School
Cumberland, MD05.1993
Journeyman Electrician - Electrical Apprenticeship
York County School of Technology
York, PA05.2004
Skills
- Chemical management
- Lockout/tagout
- Standard procedures
- Hazardous materials
- Equipment maintenance
- Heavy equipment operation
- Tool operation
- Active listening
- Team collaboration
- Issue resolution
- Detail orientation
- Work planning
- Inspections/reviews
- Project coordination
- Communication skills
- Team collaboration
- Leadership development
- Effective communication
- Chemical management
- Client relations
- Quality control
- Coordination skills
- Task prioritization
- Scheduling tasks
- Facility upkeep
- Construction oversight
- Deadline management
- Mechanical skills
- Maintenance and repair
- Teamwork and coordination
- Positive attitude
- Teamwork and communication
- Strong work ethic
- Good communication
- Teamwork
- Time management
- Problem-solving abilities
- Following instructions
- Punctual and reliable
- Multitasking
- Worksite safety
- Punctuality
- Maintenance and repair
- Teamwork and coordination
- Positive attitude
- Teamwork and communication
- Strong work ethic
- Good communication
- Teamwork
- Time management
- Problem-solving abilities
- Following instructions
- Punctual and reliable
- Multitasking
- Worksite safety
- Punctuality
- Maintenance and repair
- Teamwork and coordination
- Positive attitude
- Teamwork and communication
- Strong work ethic
- Good communication
- Teamwork
- Time management
- Problem-solving abilities
- Following instructions
- Punctual and reliable
- Multitasking
- Worksite safety
- Punctuality
Certification
Maryland Licensed Water Treatment Class 4
Maryland Licensed Wastewater Treatment Class 1
Journeyman Electrician State of Pennsylvania
Timeline
Lead Operator
Maryland American Water
06.2026 - Current
Lead Operator
Nexus
09.2016 - 06.2026
Laborer
Braddock Construction
04.2007 - 09.2016
Journeyman Electrician
Monacacy Valley Electric
03.2004 - 04.2007
Journeyman Electrician
B&R Electrical
03.2001 - 03.2004
Non-Commissioned Officer
United States Marine Corps
03.1997 - 03.2001
High School Diploma -
Fort Hill High School
Journeyman Electrician - Electrical Apprenticeship
York County School of Technology