William Pittman
Severn,MD
Summary
As a SharePoint Administrator with 8+ years of experience supporting the U.S. Coast Guard, Navy, and Army, I specialize in managing, optimizing, and securing SharePoint environments to enhance collaboration and efficiency. Proficient in SharePoint administration, content management, workflow automation, and user training, I leverage Microsoft Teams, Power Platform, SQL, VMware, and Active Directory to streamline operations. With a track record of leading migrations, implementing security protocols, and delivering high-level technical support, I am committed to improving system functionality and user experience. Holding an active TS Clearance (DOD, July 2018), I excel at developing scalable SharePoint solutions that drive organizational success.
Overview
12
12
years of professional experience
Work History
Program Analyst
U.S. Coast Guard
Washington, DC
01.2021 - Current
- Company Overview: Anacostia Washington, DC
- Administer and optimize SharePoint sites, managing access for 500+ users, improving data organization, and enhancing security compliance
- Lead data migrations for site collections, successfully transferring over 10 TB of content while ensuring seamless accessibility and minimal downtime
- Develop and deliver training programs for 100+ employees, creating standardized guides that increase platform adoption and collaboration efficiency
- Automate workflows using Microsoft Power Platform, reducing manual processes by 40% and improving operational efficiency across departments
- Implement governance protocols to ensure regulatory compliance, overseeing monthly audits and conducting user training programs to drive best practices
- Anacostia Washington, DC
SharePoint Content Manager
U.S. Navy (Contractor)
Washington, DC
08.2018 - 01.2021
- Company Overview: Anacostia Washington, DC
- Managed and structured SharePoint sites, improving user access and security, resulting in a 25% reduction in content retrieval time
- Directed multiple SharePoint migrations, ensuring 100% data integrity and seamless content transfer while enhancing metadata structures
- Created user guides and delivered training sessions to over 150 employees, increasing SharePoint adoption and operational efficiency by 30%
- Designed and implemented tailored SharePoint solutions using Designer, improving document repository organization and reducing content duplication by 40%
- Established structured metadata frameworks and document libraries, enabling 20% faster document retrieval and improving knowledge-sharing across teams
- Anacostia Washington, DC
SharePoint Content Manager
Geodesicx (Contractor, USCG)
Washington, DC
06.2016 - 08.2018
- Company Overview: Anacostia Washington, DC
- Managed over 500GB of SharePoint content, improving document organization and accessibility by 30% through structured metadata and libraries
- Led SharePoint migrations – Directed 3+ enterprise-wide SharePoint migration projects across the 2010, 2013, and 2019 platforms, ensuring 100% data integrity and minimal downtime
- Enhanced User Experience and Customization – Designed and customized SharePoint sites using SharePoint Designer, Power Automate, and JavaScript, increasing user engagement by 40%
- Developed metadata structures and automated workflows, reducing document retrieval time by 50% and enhancing productivity
- Strengthened Security and Compliance – Managed site security, permissions, and IIS configurations, ensuring 100% compliance with company policies and industry regulations
- Anacostia Washington, DC
SharePoint Content Manager
Conceras, Contractor for US Army OPMG
11.2015 - 06.2016
- Company Overview: Crystal City VA
- Managed and maintained SharePoint 2010 sites, improving user access and functionality for 500+ employees
- Led enterprise migration: Directed SharePoint enterprise migration, ensuring 100% secure data transfer and compliance with access control policies
- Developed and maintained 50+ custom site collections and document libraries, enhancing content discoverability and workflow efficiency
- Conducted hands-on training for 100+ end users and created comprehensive documentation, increasing SharePoint adoption by 35%
- Enforced security protocols, conducted regular audits, and ensured adherence to industry regulations, reducing data integrity risks by 40%
- Crystal City VA
SharePoint Content Manager
SRA, Contractor for EOUSA
10.2014 - 11.2015
- Company Overview: Washington DC
- Oversaw SharePoint Content Management, managing over 10,000+ documents and ensuring 99% data accuracy through structured metadata and version control
- Led SharePoint Migration Projects, successfully transferring 250GB+ of content across SharePoint 2010/2013/Online environments with zero data loss and minimal downtime
- Enhanced User Experience, implementing custom SharePoint Designer solutions and automation workflows, reducing manual tasks by 40% and improving navigation efficiency
- Conducted SharePoint Training & Support, training 100+ users on best practices, governance, and troubleshooting, leading to a 30% increase in adoption rates
- Managed Security & Compliance, configuring site permissions, IIS settings, and access controls to maintain 100% compliance with corporate security policies and industry standards
- Washington DC
SharePoint Content Manager
Tek Systems Inc, Contractor for US Army OCTO ITA
05.2014 - 10.2014
- Company Overview: Crystal City VA
- Managed 10+ SharePoint sites, improving document organization and enhancing user access for 500+ employees
- Led three major SharePoint migration projects, ensuring 100% data integrity and compliance with security protocols
- Designed and implemented 15+ custom lists, libraries, and calendars, increasing team collaboration efficiency by 30%
- Developed SharePoint training materials, reducing user onboarding time by 40% and increasing workflow standardization
- Maintained security protocols, managing 200+ user permissions and enforcing data governance policies to prevent unauthorized access
- Crystal City VA
SharePoint Help Desk Lead
Convergent Solutions (Contractor, Air National Guard)
01.2013 - 03.2014
- Company Overview: Crystal City VA
- Led a team handling an average of 150+ tickets per month, maintaining a 90% first-call resolution rate and improving response efficiency
- Developed Troubleshooting Documentation – Created and maintained over 50 knowledge base articles, reducing recurring user issues by 30% and streamlining support processes
- Conducted SharePoint Training – Designed and delivered monthly training sessions for 200+ users, increasing adoption rates by 40% and enhancing overall productivity
- Oversaw User Permissions & Security – Managed access controls for 500+ users, reducing unauthorized access incidents by 25% and strengthening compliance with security policies
- Optimized System Performance & Issue Resolution – Identified and resolved critical SharePoint performance issues, reducing system downtime by 35% and ensuring seamless user experience
- Crystal City VA
Education
COR Level II -
DAU
Online03.2022
PM Level II -
DAU
Online03.2023
Skills
- Secret Clearance
- SSBI
- Microsoft Teams
- Power Platform
- Document Management
- SharePoint Administration
- System Administration
- User Training
- User Support
- Security Management
- Content Management
- Permissions Management
- Process Optimization
- Project Management
- Help Desk Management
- Active Directory
Timeline
Program Analyst
U.S. Coast Guard
01.2021 - Current
SharePoint Content Manager
U.S. Navy (Contractor)
08.2018 - 01.2021
SharePoint Content Manager
Geodesicx (Contractor, USCG)
06.2016 - 08.2018
SharePoint Content Manager
Conceras, Contractor for US Army OPMG
11.2015 - 06.2016
SharePoint Content Manager
SRA, Contractor for EOUSA
10.2014 - 11.2015
SharePoint Content Manager
Tek Systems Inc, Contractor for US Army OCTO ITA
05.2014 - 10.2014
SharePoint Help Desk Lead
Convergent Solutions (Contractor, Air National Guard)
01.2013 - 03.2014
COR Level II -
DAU
PM Level II -
DAU
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