Adept at driving operational success, I leveraged leadership and workplace safety skills at B&B Maintenance to enhance service delivery across 40 accounts, achieving significant client satisfaction improvements. My background includes streamlining processes, empowering teams, and excelling in employee training, underscoring a track record of fostering high-performance environments.
Manage Janitorial and maintenance services of 40 accounts consisting of multi floor office building, Medical facility's, and schools.
My responsibility includes but not limited to
day to day operations of hiring, training, coaching, terminating employees
Preform reviews with employees for raises and promotions
Comminate with Area manages and building supervisor to insure all duties are being completed in a timely manner to budget ratio.
Periodic walk though with tenants to ensure complete satisfaction for services provided and suggest other services we can perform at an additional cost
Bid jobs for additional services for potential new customers
Meet with owners and team for budget analyst and profit margin