Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Sparks, Jr

Whiteford

Summary

I am a Ford Master Technician, with a proven track record at Plaza Ford, First Vehicle, Chesapeake Ford, F & H Auto Service, I excel in utilizing advanced inspection techniques and fostering teamwork. My expertise in environmental monitoring and exceptional problem-solving skills have significantly enhanced safety standards. Committed to continuous improvement, I've effectively implemented quality control measures, ensuring compliance and boosting operational efficiency.

Overview

25
25
years of professional experience
1
1
Certification

Work History

MD State Inspector

F & H Auto Service
08.2023 - 10.2024
  • Maintained up-to-date knowledge of relevant regulations, laws, policies, and best practices within the state inspector role.
  • Promoted transparency through timely and accurate reporting of inspection findings to appropriate stakeholders.
  • Utilized advanced technical knowledge to identify potential hazards in complex systems and structures, contributing to a safer vehicle.
  • Demonstrated strong attention to detail while carrying out responsibilities, ensuring that all aspects of each inspection were thoroughly assessed and documented.
  • Conducted regular follow-up inspections to verify the successful implementation of corrective measures, ensuring ongoing compliance.
  • Served as a trusted resource for colleagues seeking guidance on complex inspection-related matters or challenging situations encountered in the field.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Recorded inspection and test results on data sheets.
  • Trained other workers in inspection and testing procedures.
  • Followed safety protocols while handling hazardous materials.
  • Operated and maintained testing equipment.
  • Repaired faults, reassembled products, and completed additional tests.
  • Investigated customer complaints to take necessary corrective actions.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.

Ford Technician

Chesapeake Ford of MD
06.2017 - 05.2023
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Performed safety and emissions inspections.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Conducted safety inspections to comply with legal and company standards.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
  • Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
  • Reduced repeat repair visits by implementing thorough quality control checks.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
  • Improved customer satisfaction by providing precise and timely repair updates.
  • Increased workshop efficiency with organization of tools and equipment.
  • Enhanced vehicle performance by conducting detailed diagnostic procedures.
  • Enhanced workshop safety by adhering to and promoting best practices.
  • Maintained up-to-date knowledge of automotive industry standards and practices.
  • Customized vehicles to owner specifications, enhancing driving experience.
  • Conducted routine maintenance checks for improved vehicle safety and longevity.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Read and followed technical documentation to complete accurate repairs.
  • Investigated customer complaints to identify cause of malfunctions.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Coordinated with parts department to determine availability of necessary components.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.

Paramedic

LifeStar Response
06.2015 - 04.2017
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
  • Transferred patients safely and securely to medical facilities for continued care.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Responded to daily emergencies and worked alongside firemen and EMTs.
  • Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
  • Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
  • Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
  • Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
  • Educated patients and family members on medical treatments and therapies for informed support.
  • Dispensed medications and monitored patient responses for adaptive treatment.
  • Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
  • Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
  • Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
  • Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
  • Responded to emergency calls to provide immediate and life-saving medical care.
  • Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
  • Documented patient information, medical interventions and patient outcomes for accurate record-keeping.

Automotive Technician

First Vehicle
10.2011 - 06.2016
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Performed safety and emissions inspections.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Conducted safety inspections to comply with legal and company standards.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
  • Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
  • Reduced repeat repair visits by implementing thorough quality control checks.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
  • Improved customer satisfaction by providing precise and timely repair updates.
  • Enhanced vehicle performance by conducting detailed diagnostic procedures.
  • Enhanced workshop safety by adhering to and promoting best practices.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.

Automotive Technician

Plaza Ford
05.1999 - 09.2011
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Performed safety and emissions inspections.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Conducted safety inspections to comply with legal and company standards.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
  • Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
  • Reduced repeat repair visits by implementing thorough quality control checks.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
  • Improved customer satisfaction by providing precise and timely repair updates.
  • Increased workshop efficiency with organization of tools and equipment.
  • Enhanced vehicle performance by conducting detailed diagnostic procedures.
  • Maintained up-to-date knowledge of automotive industry standards and practices.
  • Conducted routine maintenance checks for improved vehicle safety and longevity.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Read and followed technical documentation to complete accurate repairs.
  • Investigated customer complaints to identify cause of malfunctions.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Coordinated with parts department to determine availability of necessary components.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.

Education

Certificate - Paramedicine

Essex Community College
Rosedale

No Degree - General Studies

Harford Community College
Bel Air, MD

High School Diploma -

Harford Vo Tech
Bel Air, MD
06-1986

Skills

  • Public safety
  • Investigation techniques
  • Environmental monitoring
  • Evidence collection
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Inspection procedures
  • Machine operation
  • Active listening
  • Adaptability and flexibility
  • Materials knowledge
  • Industrial safety
  • Inspection and testing reports
  • Documentation and recordkeeping
  • Computer proficiency
  • Visual inspection
  • Safety standards
  • Equipment operation
  • Self motivation
  • Product knowledge
  • Interpersonal skills
  • Analytical thinking
  • Risk assessment
  • Professionalism
  • Quality control
  • Continuous improvement
  • Written communication
  • Quality assurance
  • Troubleshooting
  • Performance monitoring
  • Equipment maintenance
  • Safety education
  • Report writing
  • Professional demeanor
  • Presentation skills
  • Problem-solving aptitude
  • Instrument Calibration
  • Mechanical aptitude
  • Equipment function testing
  • Technical documentation

Certification

  • Automotive Service Excellence Certification (ASE)
  • CPR/AED Certification
  • Maryland Driver's License
  • Basic Life Support Certification (BLS)
  • First Aid Certification
  • Advanced Cardiac Life Support Certification (ACLS)

Timeline

MD State Inspector

F & H Auto Service
08.2023 - 10.2024

Ford Technician

Chesapeake Ford of MD
06.2017 - 05.2023

Paramedic

LifeStar Response
06.2015 - 04.2017

Automotive Technician

First Vehicle
10.2011 - 06.2016

Automotive Technician

Plaza Ford
05.1999 - 09.2011

Certificate - Paramedicine

Essex Community College

No Degree - General Studies

Harford Community College

High School Diploma -

Harford Vo Tech

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William Sparks, Jr