WILLIAM WASHINGTON
Oxon Hill,MD
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Job position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Parks and Recreation Intern
Kent County Parks And Recreations
01.2024 - 04.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Collaborated with management on facility improvement projects, contributing valuable insights and solutions to address concerns.
Guest Experience Representative
Washington Nationals Baseball Club
06.2023 - 08.2023
- Greeted visitors and customers upon arrival, helped, and answered questions to build rapport and retention
- Resolved guest complaints and discrepancies in a prompt and courteous manner
- Collaborated with team members to handle guest requirements from check-in through check-out
- Maintained a high level of professionalism and discretion when dealing with guests
- Worked closely with guests, some VIPs, or celebrities, with high respect for privacy.
Volunteer
Delaware State University Sport Management Department
04.2022 - 05.2023
- Assisted with game-day events and programs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Represented the organization positively and professionally while providing fans with much-needed services.
Education
Bachelor of Science - Sport Management
Delaware State University
Dover, DE05.2024
Skills
- Detail-orientated
- Fan Relations
- Customer Demographics
- Trend Analysis
- Microsoft Office
- Customer Engagement
- Social Perceptiveness
- Faculty Management
- Organizational Skills
- Teamwork and Collaboration
Certification
CPR Certified
Additional Information
Member of North American Society for Sport Management
Custom
- Volunteered for the Washington Commanders football team's preseason game in 2019, working as a bagger and runner. Also, when required, assisted consumers in locating merchandise.
- Volunteered at the Citi Open tennis tournament in Washington, D.C. in 2019, worked as a cashier and stocker at the event, and assisted with floor and merchandise placement.
Timeline
Parks and Recreation Intern
Kent County Parks And Recreations
01.2024 - 04.2024
Guest Experience Representative
Washington Nationals Baseball Club
06.2023 - 08.2023
Volunteer
Delaware State University Sport Management Department
04.2022 - 05.2023
Bachelor of Science - Sport Management
Delaware State University
CPR Certified
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