Willie Spikes
Upper Marlboro
Summary
Experienced professional with over 10 years in communications, program management, graphic design, administrative support, and strategic analysis. Demonstrated expertise in community volunteering and media outreach. Skilled in financing and records management. Proven track record as a dedicated team player, excelling in leadership and management roles. Proficient at working independently or collaboratively, with a strong ability to learn quickly. Exceptional problem-solving skills, outstanding communication, and client oversight abilities. Known for successfully handling multiple tasks and projects simultaneously within the government contracting field.
Overview
11
11
years of professional experience
Work History
Consultant (Analyst)
Nakupuna Companies (DOS Contractor)
08.2023 - Current
- Efficiently transfers application data into the ASIV unit's web-based case management system, including accurately transcribing names, application dates, and employment information for adjudication by unit case workers.
- Identifies data entry errors and discrepancies; recommends corrections, and takes remedial action when possible.
- Analyzes applications for evidence of previous participation in the SIV program or previous denial from participation and flags such prior participation and reasons for denial.
- Analyzes and makes recommendations on approval and non-approval for participation in the program.
- Mentors and provides regular feedback for new employees working on applications at the verification and/or data entry stage of ASIV processing.
- Uses Microsoft Outlook to monitor a shared office inbox, appropriately flagging messages for further action by ASIV unit personnel.
- Validates employer data by verifying points of contact, email addresses, and phone numbers.
- Updates ASIV's web-based case management system and Microsoft Access with up-to-date information.
- Compiles statistical data for unit quarterly and annual reports.
- Processes and analyzes multiple data sources across standard operating procedures and regulations to provide a complete package of information.
- Uses information to create trends, reports, spreadsheets, briefing slides, etc.
- Find ways to successfully streamline processes for a more efficient program office.
- Generate weekly statistics, spreadsheets, and various reports.
- Provide cultural analysis and strategic support.
Program Analyst
Akima (DOS Contractor)
03.2022 - 08.2023
- Coordinated across multiple federal teams to provide planning for future budget.
- Schedule meetings in Outlook, Teams, and WebEx.
- Developed and manages bureau SharePoint site.
- Tracking task completion and provide updates to senior leadership.
- Superuser/Admin for F Bureau Personnel Management System (PMS).
- Review and analyze documentation in PMS for data entry errors and discrepancies.
- Communicate and take actions to resolve errors.
- Main point of contact for the development of bureau communications, such as cables, memoranda, SOPs, and letters that seek approval or request information relative to program matters.
- Worked closely with partner bureaus and offices throughout the department as well as with external agencies and organizations to facilitate communication and planning
- Developed a solid understanding of customer planning, performance, and evaluation policies and systems, incorporates best practices and procedures into programs.
- Developed a thorough understanding of customer systems, communications channels, and logistics in support of ongoing efforts and special events.
- Coordinate development of and enhancements to administrative, financial tracking, or performance management systems and assists in the design and maintenance of spreadsheets and databases to support these systems.
- Participated in all relevant managerial meetings for the purpose of assisting in management duties.
- Research, plan, analyze, and organize technical and/or statistical information, and develops data for use in briefings, publications, and reports.
- Collect and compiled data for use in regular and ad hoc reporting on the status of programs or evaluation from various sources, such as agency systems, cooperating agency reports, USAID/State reports, and documents, and technical staff.
- Assist technical staff in the preparation of various program documents and correspondence, such as memos and waivers, amendments, project authorization documents, congressional notifications, technical notifications, and requests, ensuring that all documentation is complete and in compliance with USAID/State rules, regulations, and standards.
- Formulate recommendations for USAID/State steps in response to these developments and shares with colleagues.
Program Assistant
Dexis Consulting Group (USAID Contractor)
11.2020 - 03.2022
- Administratively prepare, maintain, reconcile, transition, and track new and existing digital and paper investigative case/work files.
- Perform and document various specified records checks.
- Coordinate and perform physical, operations, information, and communications security administrative assignments.
- Assist CVP staff with applicant screening/vetting, personnel in/out processing.
- Prepare and coordinate travel, equipment inventories/maintenance, and assignment preparation/devolution.
- Develop, implement, and/or assist with expense, workload, and caseload tracking, analysis, and coordination to ensure optimal time management and resource use; and assist with preparing performance metrics.
- Develop, coordinate, prepare, and track internal and external correspondence, data calls, and requests; draft memoranda and documents; and prepare and control other communication, including coordinating review by key stakeholders and dissemination.
- Create, review, and provide various reports and briefing materials according to government policies and procedures.
- Designing, implementing, and improving business processes and workflows.
- Communicate matters to personnel at all levels to build and maintain organizational relationships, to ensure awareness and effective messaging.
- Answer and screen telephone calls and electronic mail; manage calendars, schedule meetings, and assist with time and resource management tasks; and assist with compliance requirements.
- Demonstrate strong customer service skills and work effectively both independently and as a team member.
- Execute word processing and data entry, including demonstrating expertise and proficiency with Microsoft Office Suite, and regularly performing extensive use of Word, Excel, and PowerPoint.
- Serve as organization's records management liaison to coordinate the proper disposition of records and modernize records management functions.
- Perform other general office duties as assigned.
Junior Program Assistant
MacFadden PAE (USAID Contractor)
12.2018 - 11.2020
- Provide support to the Office of Conflict Management and Mitigation (CMM) through tasks including, but not limited to, time and attendance, travel and leave calendars, administrative requests logs, electronic records management, telephone and emergency contact lists, and staffing matrices.
- Responsible for the preparation of resource documents, including allowance requests, travel authorizations, travel vouchers, and eCC requests.
- Submit travel documents to management, tracks processing, and implementation.
- Review and facilitates clearance of office correspondence to ensure compliance with Agency and Bureau correspondence policies and guidelines.
- Served as the liaison with DCHA's Administrative Management Service (AMS) for administrative requests, as well as information technology and security-related issues.
- Tracked requests from DCHA front office and outside of CMM to ensure a timely response by CMM.
- Actively assists in the on-boarding and orientation of new DCHA/CMM employees by conducting briefings on Time & Attendance requirements and providing new hires with 'starter' kits of supplies and materials, including a new staff briefing binder, which the incumbent is required to update quarterly.
- Coordinate meetings by communicating needs of staff both inside and outside of USAID and CMM, securing meeting space, escorting guests, and providing needed documentation.
- Take initiative in reviewing, evaluating, and improving office administrative systems.
- Manage all office files, both electronic and paper.
- Ensure all office equipment is functioning, monitors stock, and orders supplies on a quarterly basis.
- Troubleshoot system issues (Windows OS) and solves any problems identified.
Administrative Assistant
Maryland National Capital Park & Planning Commission (MNCPPC)
05.2014 - 01.2019
- Provided administrative coverage to the facility.
- Worked with a team to assist in the planning, leading, and implementing of programs and activities.
- Coordinated with outside vendors regarding outreach and development efforts.
- Reviewed and edited facility guidelines and correspondence to ensure accuracy and compliance by all staff.
- Managed files, both electronic and paper, and ensured proper distribution.
- Prepared documents, reports, briefings, and presentation materials.
- Conducted data reviews to compile reports and ensure timely responses to inquiries.
- Responsible for reviewing proper paperwork to assign clearances.
- Coordinated and set up meetings by securing meeting space, escorting guests, and providing needed documentation.
- Coordinated and processed travel requests, vouchers, and authorizations.
- Tracked, processed, and implemented all travel arrangements.
- Developed and maintained an order and supply tracking log to record and maintain stock of office materials, and ordered goods and materials when needed.
- Managed time and attendance logs, travel calendars, administrative requests logs, and emergency contact lists.
- Actively assisted in the orientation and training of new hires.
Sports Media Assistant
Frostburg State University
11.2016 - 03.2017
- Responsible for sports information, including press releases and post-game write-ups.
- Received objectives and developed strategies and processes to meet goals.
- Planned and executed social media campaigns that increased engagement by 80%.
- Developed, edited, produced, and distributed media guides, press releases, and game programs, and designed custom templates for media outreach of all mediums.
- Recorded, managed, and reported all sporting event statistics and updates through online broadcast and across media platforms.
- Provided pregame, in-game, and postgame display of all athletic events.
- Provided game day and sporting event assistance to teams.
- Provided administrative coverage to the athletic department.
- Reviewed proper paperwork and coordinated travel arrangements for teams.
- Managed an internal database with sensitive information.
Education
Bachelor of Science - Mass Communications
Frostburg State University
Skills
- Microsoft Office
- Windows Server
- Adobe Suites
- Mac OS
- Agile
- Performance Tracking
- Wordpress
- Quality Assurance
- Linux
- Sharepoint
- Operations Analysis
- Deltek
- Data Management
- Salesforce
- Client Relationships
- Power BI
Clearance
Active DoD Secret
Timeline
Consultant (Analyst)
Nakupuna Companies (DOS Contractor)
08.2023 - Current
Program Analyst
Akima (DOS Contractor)
03.2022 - 08.2023
Program Assistant
Dexis Consulting Group (USAID Contractor)
11.2020 - 03.2022
Junior Program Assistant
MacFadden PAE (USAID Contractor)
12.2018 - 11.2020
Sports Media Assistant
Frostburg State University
11.2016 - 03.2017
Administrative Assistant
Maryland National Capital Park & Planning Commission (MNCPPC)
05.2014 - 01.2019
Bachelor of Science - Mass Communications
Frostburg State University
Similar Profiles
Rachel SoranRachel Soran
Scrum Master I at Nakupuna CompaniesScrum Master I at Nakupuna Companies
Willie Spikes Jr.Willie Spikes Jr.
Consultant (Analyst) at United States Department of State (Nakupuna Contractor)Consultant (Analyst) at United States Department of State (Nakupuna Contractor)
Akilah MatthewsAkilah Matthews
Clinical Trial Participant – Research Studies at Independent Contractor for Research CompaniesClinical Trial Participant – Research Studies at Independent Contractor for Research Companies