Winoka "Wendy" Lennon-Wilkes
District Heights
Summary
Dynamic marketing leader with a proven track record at Bluestone Software, Inc., driving successful campaigns and events that significantly boosted brand awareness and sales leads. Skilled in stakeholder engagement and public relations, I excel in creating impactful strategies that enhance customer experiences and foster strong relationships. Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff, and clients, while managing administrative and sales employees. Comfortable working independently as a manager, a leader, and a collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
OWNER/CEO
WINOKA & ASSOCIATES
District Heights
04.2000 - Current
- Marketing, public relations, and event management.
- Organized events such as trade shows and conferences.
- Created marketing campaigns to attract new customers.
Customer Service Manager
Shoppers Food Warehouse
Clinton
08.2023 - 05.2025
- Developed and implemented strategies for providing an excellent customer service experience.
- Maintained up-to-date knowledge of company products, services, pricing structures, and promotions.
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
BAKERY MANAGER
BJ’S WHOLESALE CLUB
Capitol Heights
08.2023 - 05.2025
- Trained, supervised, and evaluated bakery staff on proper baking techniques and safety procedures.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
- Created cost-effective strategies to reduce waste while increasing productivity levels.
PROGRAM COORDINATOR (contractor)
THE HSC FOUNDATION
Washington
06.2019 - 09.2019
- Wrote and edited marketing materials, white papers, articles, and print advertisements to support the launch of a new skilled nursing facility and merger with Children’s National.
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
- Assisted in developing training materials and providing instruction on how to use them effectively.
- Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
Pharmacy Technician
CVS Health
Swedesboro
02.2013 - 06.2018
- Produced accurate medication fulfillment while providing excellent customer service during patient interactions.
- Resolved customer complaints promptly, while maintaining professionalism at all times.
- Ensured compliance with all federal, state, local laws, and company policies related to pharmacy operations.
Marketing Director
Bluestone Software, Inc
Philadelphia
06.1997 - 04.2000
- Developed and executed targeted marketing plans and events that increased awareness of Bluestone software’s portfolio, generated demand and sales leads, secured new accounts, grew revenue, and positioned the company for a successful IPO on the Nasdaq.
- Coordinated events such as trade shows and conferences to promote products or services.
- Managed relationships with advertising agencies and vendors.
Education
BSFS -
Georgetown University
Washington, DCSkills
- Marketing and leadership
- Stakeholder engagement
- Verbal and written communication
- Event management and strategy
- Customer service and relations
- Public relations expertise
Certification
Serv Safe Certified in Food Safety and Food Service Management
Accomplishments
- Honored recipient of the 2025 William Gaston Georgetown University Alumni Award that recognized my 15+ years of community building, leadership, volunteerism and enrichment of the Alumni Associations 22,000 members.
- I have been an advocate for Organ transplantation for over 30 years, and have spoken on panels on the subject as well as PSA's, TV segments and community discussions and health fairs.
- I sit on the Board and serve as Executive Chef and Diabetic Educational Director for Dr. Traci's House in Tampa, FL, where I star in and produce healthy, delicious food programming and in person demonstrations. I was recognized for my work by the HIllsboro County (FL) NAACP in 2024
CliftonStrengths Top 5
- Arranger
- Connectedness
- Belief
- Positivity
- Learner
References
References available upon request.
Timeline
Customer Service Manager
Shoppers Food Warehouse
08.2023 - 05.2025
BAKERY MANAGER
BJ’S WHOLESALE CLUB
08.2023 - 05.2025
PROGRAM COORDINATOR (contractor)
THE HSC FOUNDATION
06.2019 - 09.2019
Pharmacy Technician
CVS Health
02.2013 - 06.2018
OWNER/CEO
WINOKA & ASSOCIATES
04.2000 - Current
Marketing Director
Bluestone Software, Inc
06.1997 - 04.2000
BSFS -
Georgetown University
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