Customer service and training professional with strong communication, conflict resolution, and leadership skills. Proven ability to remain calm under pressure in environments requiring sound judgement, professionalism, and policy adherence. Seeking to apply these strengths in a law enforcement internship.
Overview
4
4
years of professional experience
Work History
Driving Range Attendant
Mountain Branch Golf Club
Joppa
03.2024 - Current
Maintained driving range cleanliness and organization throughout daily operations.
Assisted customers with golf equipment selection and usage at the driving range.
Monitored customer activity to ensure safety and adherence to club policies.
Set up driving range areas for events, ensuring readiness for all activities.
Provided exceptional customer service, addressing inquiries and concerns promptly.
Monitored customer usage of driving range equipment and restocked supplies as needed.
Assisted with training new employees on job duties related to driving range operations.
GSR, Expo,DRL, Catering, Designated Trainer
Mission BBQ
Bel Air
10.2021 - Current
Trained new team members on menu items and service standards.
Provided ongoing support and mentorship to improve employee performance.
Take deliveries and do events for various different venues and clients across Harford and Cecil Counties