Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
29
29
years of professional experience
Work History
Associate Store Team Leader
Whole Food Market
Washington
07.2023 - Current
Supervised daily store operations and ensured compliance with company policies.
Trained and mentored team members on customer service and product knowledge.
Managed inventory processes, including receiving, stocking, and product rotation.
Assisted in developing promotional displays to enhance product visibility and sales.
Analyzed financial data to identify potential areas of improvement in operational efficiency.
Maintained a safe working environment by enforcing safety regulations and identifying potential hazards.
Delegated work to staff, setting priorities and goals.
Kitchen Production/Production Supervisor/Supplements Buyer/Assistant Team Leader/Team Leader
Whole Foods Market
Washington
07.2007 - 07.2023
July 2007, promoted to BOH Production Supervisor, PST
Completed Emerge (leadership development course), March 2009
Transferred to Whole Body April 2009; transitioned into Supplements Buyer, PST
Promoted to Assistant Team Leader September 2013; played supportive role to team leader in all aspects of the team and department, PST
Promoted to Team Leader, February 2015, OTN. Transferred as Team Leader, October 2019, RWF. Provides overall leadership of team and department operations; hiring, mentoring and development, profitability, expense control, order writing and merchandising
Lead Kitchen Manager
Camelot of Upper Marlboro
Upper Marlboro
- 04.2007
Coordinated food planning, preparation, and production for banquet functions serving groups of 25-2,500, ensuring quality and timely service.
Supervised and scheduled staffing for 12-18 team members to meet operational needs.
Managed inventory and ordered supplies to maintain consistent stock availability for kitchen operations.
Line Cook/Catering Coordinator/Shift Supervisor/Assistant Manager
Corner Bakery
Washington
04.2003 - 06.2005
Started on food stations in a medium-volume, fast casual bakery prepping all products necessary for daily operations
November 2003, advanced to catering production and operations
June 2004, Completed Supervisor Training Program
January 2005, promoted to Assistant Manager becoming lead on FOH management and guest services
Inventory Manager
Rexer-Parkes
Atlanta
01.2000 - 11.2001
Maintained all elements of clothing inventory in high-end fashion boutique