Xavier Essex
Bowie
Summary
Motivated Sports Medicine student with hands-on experience in athletic operations, customer service, and team coordination. Strong background in communication, organization, and supporting athlete performance through data tracking and collaboration with coaching staff. Seeking an opportunity to apply knowledge of exercise science and injury prevention in a professional or healthcare-focused environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bethany College Mailroom
Bethany College
Bethany
11.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Addressed customer requests and inquiries to elevate overall satisfaction.
- Recognized by management for providing exceptional customer service.
- Collaborated with diverse coworkers to address product and service issues, enhancing team effectiveness.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Executed daily tasks with accuracy and efficiency to support operational goals.
- Guided customers over the phone to appropriate locations within the facility.
Bethany Colleege Sports Assistant Operator
Bethany College
Bethany
09.2023 - Current
- Coordinated communication among athletes, coaches, and athletic department staff to ensure alignment and support.
- Filmed practices to provide coaching staff with visual feedback for strategy improvement.
- Contributed to playwriting and play-calling during practices.
- Maintained accurate records of team rosters, attendance, and scores to support data-driven decisions.
- Sorted and arranged sports equipment in designated storage areas for easy access.
Annapolis Area Christain Summer Camp Counselor
Annapolis Area Christian School
Annapolis
06.2023 - Current
- Supervised daily activities to maintain safety and promote well-being of campers.
- Planned engaging recreational and educational programs for children.
- Facilitated team-building exercises to promote collaboration and communication among campers.
- Managed camper behavior and resolved conflicts to foster a positive environment.
- Assisted in managing camper behavior and resolving conflicts effectively.
- Led group discussions to foster inclusivity and respect among campers.
- Collaborated with staff to develop schedules and efficiently coordinate events.
- Maintained accurate records of attendance, behavior, and medical information to ensure camper safety.
Bethany College Business Office Assistant
Bethany College
Bethany
01.2025 - 05.2025
- Managed daily office operations and maintained organized filing systems.
- Facilitated resolution of administrative inquiries and support requests for students and faculty.
- Processed incoming communications, including emails and phone calls, promptly.
- Supported budget tracking by maintaining accurate financial records and documentation.
- Managed processing of invoices, payments, and deposits to ensure accuracy and timeliness.
- Scheduled appointments and maintained employee appointment calendar using MS Outlook.
- Performed data entry tasks such as updating customer information in the system.
- Developed strong relationships with students to enhance their campus experience.
- Conducted informative tours for visitors, showcasing campus facilities and answering questions.
Education
Bachelor of Science - Exercise Science
Bethany College
Bethany, WVSkills
- Customer service
- Inventory management
- Mail handling
- Cost management
- Communication coordination
- Team collaboration
- Problem solving
- Attention to detail
- Logistics coordination
- Mail sorting
Certification
- CPR Certified
Timeline
Bethany College Mailroom
Bethany College
11.2025 - Current
Bethany College Business Office Assistant
Bethany College
01.2025 - 05.2025
Bethany Colleege Sports Assistant Operator
Bethany College
09.2023 - Current
Annapolis Area Christain Summer Camp Counselor
Annapolis Area Christian School
06.2023 - Current
Bachelor of Science - Exercise Science
Bethany College