Xera Balgobin
Parkville
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
4
4
years of professional experience
Work History
Lil Kickers Soccer Coach
Coppermine Fieldhouse LLC
01.2024 - Current
- Assisted the head coach with setting up the class, putting out equipment, and cleaning up
- Helped lead a small group of children, ages 18 months-4 years old, through a series of games and activities
Customer Service Associate
Walgreens
06.2021 - Current
- Assisted customers with a warm and professional attitude
- Processed exchanges, refunds, orders and customer transactions
- Assisted customers with questions
Customer Service Representative
South Jersey Pretzel and Water Ice
03.2022 - 06.2022
- Assisted customers with questions
- Processed orders and customer transactions
- Operated the cash drawer
- Took inventory
- Served/Restocked Water Ice and Pretzels
Education
Bachelor of Science - Engineering Physics
Morgan State University
Baltimore, MD05-2027
Skills
- Math
- Cash Handling
- Teaching
- Basic Math
- Organizational Skills
- Retail Sales
- Customer service
- Communication skills
- Delivery driver experience
- Phone etiquette
- Time management
- Patience and empathy
- Problem-solving
- Strong work ethic
Timeline
Lil Kickers Soccer Coach
Coppermine Fieldhouse LLC
01.2024 - Current
Customer Service Representative
South Jersey Pretzel and Water Ice
03.2022 - 06.2022
Customer Service Associate
Walgreens
06.2021 - Current
Bachelor of Science - Engineering Physics
Morgan State University
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