Yatice Sanni
Germantown,MD
Summary
I am a very fast learner who is very successful at learning new things according to the employers' needs and I am also able to manage multiple priorities with a positive attitude and will take on addition responsibilities if needed to meet team goals.
Overview
8
8
years of professional experience
Work History
Merchandise Processor
Goodwill Of Greater Washington
06.2022 - Current
- Inspected items to check quality and accuracy against specifications.
- Used warehouse management system and handheld scanners to document merchandise movements.
- Picked orders, packed boxes and prepared shipments.
- Sorted, priced and stocked merchandise on sales floor.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Assisted customers with locating and obtaining items to deliver streamlined and efficient production.
- Recommended merchandise and services that would meet customer needs.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
- Tagged newly arrived merchandise with warehouse identification stickers and moved to correct storage locations.
Package Sorter
USPS
08.2021 - 06.2022
- Proved successful working within tight deadlines and a fast-paced environment.
- Lifted and slid packages weighing up to 20-25 pounds on conveyor belts to transport items.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Caregiver
In Home Supportive Services
04.2018 - 08.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
Retail Merchandiser
Macys Department Store
08.2017 - 04.2018
- Developed plan-o-grams and layouts that maximized sales.
- Greeted store customers and discussed needs.
- Supervised and trained new staff in performing census.
- Greeted customers and directed to requested products.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked designated items on shelves, end caps and displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Retail Sales Associate
Ross Dress For Less
10.2015 - 08.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associate of Science - Criminal Justice
American InterContinental University
Schaumburg, IL07.2018
Skills
- Documentation
- Time Management
- Customer Needs Assessment
- Teamwork
- Maintaining Safety
- Attention to Detail
- Work Prioritization
- Customer Service
- MS Office
- Quality Inspection
- Calm Under Pressure
- Relationship Building
Accomplishments
Achieved employee of the month with current job
Achieved employee of the month with past jobs
Trained 50 percent of employees that were hired in different
stations of the stock room where quality work was needed.
Was able to work under pressure even through conflict which were resolved being that goals were met before the end of my shift
Timeline
Merchandise Processor
Goodwill Of Greater Washington
06.2022 - Current
Package Sorter
USPS
08.2021 - 06.2022
Caregiver
In Home Supportive Services
04.2018 - 08.2021
Retail Merchandiser
Macys Department Store
08.2017 - 04.2018
Retail Sales Associate
Ross Dress For Less
10.2015 - 08.2017
Associate of Science - Criminal Justice
American InterContinental University
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