YEAMLAKSERA TESFAYE
Upper Marlboro
Summary
Strategic and results-driven professional demonstrate exceptional attention to detail. Adaptable, critical thinking, and problem-solving skills to enhance operational efficiency and drive team success in a dynamic work environment.
Overview
9
9
years of professional experience
Work History
Curbside Associate
Walmart Super Center
2025.08 - 2026.01
- Order Picking Locating and selecting items from store shelves for online orders.
- Packing & Quality Check: Properly bagging items (cold, dry, fragile) and ensuring order accuracy.
- Dispensing: Delivering orders to customer vehicles in the designated pickup area, loading items, and engaging in friendly service.
- Inventory Management: Handling substitutions for out-of-stock items and communicating with customers if necessary.
- Technology Use: Utilizing handheld devices/scanners to manage orders efficiently.
- Order Picking: Locating and selecting items from store shelves for online orders.
- Customer Service: Maintaining a polite, professional attitude when interacting with customers.
Landscaper
Landscaping
2025.01 - 2025.08
- Removes snow, ice, and leaves as needed
- Maintains gardens and lawns, including mowing
- Pulled weeds and used chemical products to prevent regrowth
- Exposure to different weather elements (heat, cold, rain)
- Teamwork, time management, attention to detail, customer service
- Maintained grounds by trimming, weeding, and general clean-up.
Retail Cashier
BP Gas Station
2024.05 - 2024.12
- Assisted customers with fuel purchases and store merchandise, provided directions and local information to travelers, and collaborated with team members during high-traffic periods.
- Processed customer transactions efficiently while maintaining accurate cash handling, prioritized customer satisfaction, and resolved inquiries promptly during high-volume periods.
- Reconciled daily cash registers with precision, ensured proper inventory management, and maintained store cleanliness while adhering to company safety protocols.
- Built rapport with regular customers through personalized service, managed fuel station operations, and contributed to positive team environment during peak business hours.
- Coordinated with team members during shift transitions, supported colleagues during rush periods, and adapted quickly to changing priorities in a fast-paced retail environment.
Delivery Driver
DPD Germany Location
2016.08 - 2024.04
- Optimize delivery routes to maximize efficiency, ensuring timely package delivery while maintaining accurate delivery verification protocols and resolving complex logistical challenges.
- Assisted closely with warehouse staff and customer service teams to coordinate special deliveries, address customer concerns, and ensure seamless logistics operations.
- Consistently provided exceptional customer service while delivering parcels, building positive relationships with regular clients and representing DPD's brand values.
- Assisted new delivery personnel with route knowledge and best practices, contributing to team efficiency while adapting to varying weather conditions and delivery challenges.
- Streamlined delivery routes cut travel time while maintaining 100% package verification accuracy and resolving complex logistical issues on the spot.
Warehouse Operator
Bad Bentheim
2016.09 - 2024.01
- Streamlined receiving and shipping processes, cutting processing time while maintaining 99.7% accuracy in order fulfillment through efficient space utilization.
- Operated forklift for efficient loading, achieving 99.7% accuracy in order fulfillment through streamlined receiving processes and optimal space utilization.
- Coordinated with shipping team to synchronize packing schedules, ensuring timely preparation of outbound deliveries with consistently high accuracy.
- Executed precise wood measurement and cutting operations while managing packing workflows that reduced processing time and maintained exceptional order fulfillment accuracy.
Education
High School Diploma -
Ethiopia Tikelem High School
Associate of Applied Science - Construction
Teferi Mekonnen Education And Training College
Addis, Ababa2009-01
Skills
- Safety Compliance
- Conflict Resolution
- Time Management
- Negotiation
- Critical Thinking
- Problem Solving
- Adaptability
- Customer Service
- Attention to Detail
- Inventory Management
- Logistics Management
- Forklift Operation
- Quality Assurance
Timeline
Curbside Associate
Walmart Super Center
2025.08 - 2026.01
Landscaper
Landscaping
2025.01 - 2025.08
Retail Cashier
BP Gas Station
2024.05 - 2024.12
Warehouse Operator
Bad Bentheim
2016.09 - 2024.01
Delivery Driver
DPD Germany Location
2016.08 - 2024.04
High School Diploma -
Ethiopia Tikelem High School
Associate of Applied Science - Construction
Teferi Mekonnen Education And Training College