Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yenitez Benitez Cortes

Baltimore,MD

Summary

Dynamic and bilingual professional with a proven track record at Amazon Fulfillment Center, excelling in problem-solving and warehouse safety. Skilled in training and developing staff, enhancing team performance while ensuring compliance with regulations. Adept at multitasking & consistently achieving high productivity in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Inbound Stower

Amazon Fulfillment Center
06.2021 - Current

Inbound Stow:

  • Sorted over 2,000 products onto shelves per day according to type weight & size
  • Maintained clean & organized workspaces to uphold safety standards & regulations
  • Scanned items to match inventory accuracy according to virtual locations & physical location

Learning Ambassador:

  • Worked alongside management & support teams to provide training for entry level associates in order to meet company needs efficiently
  • Observed & instructed associates in groups to efficiently provide feedback that will favor them for future success in amazon
  • Was able to provide training material to associates with language barriers

Problem Solver:

  • Analyzed incoming issues to identify root causes and implement efficient solutions
  • Resolved problems during associate encounters with inventory like replacing ASIN labels, separating/marking damaged items physically & virtually
  • Provided training to current associates interested in understanding problem solve
  • Performed similar tasks in the problem solve backlog area where material was handled safely & separated to be transported to its accurate location, that being damage land, liquid damage, noncon, iss, etc,

Outbound Pack Batch & Flow :

  • Process of taking all items that correspond with an individual customer shipment and packing them in a container for shipping.
  • Ensure items meet quality standards and are correctly & safely packed and labeled for accurate delivery

Patient Access Representative

Anne Arundel Medical Center
02.2024 - 10.2025
  • Managed patient registration processes to ensure accurate data collection and compliance with healthcare regulations.
  • Coordinated insurance verification and pre-authorization for services, improving efficiency in patient access operations.
  • Facilitated effective communication between patients and healthcare providers, enhancing overall service quality and patient satisfaction.
  • Developed training materials for new staff on patient access protocols and systems, fostering team performance and knowledge sharing.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.

Warehouse Associate

Amazon Logistics
10.2019 - 12.2020
  • Picked, packed & labeled outbound orders in a high-volume warehouse environment.
  • Operated material handling equipment to ensure efficient loading and unloading of shipments while following safety & quality guidelines.
  • Consistently handled loads up to 50 lbs and maintained strong productivity while adhering to workplace safety standards.

Education

Bachelor of Science - Biology

Towson University
Towson, MD
12-2021

Skills

  • Bilingual
  • Multitasker
  • Computer Literacy
  • Problem Solving
  • Warehouse safety
  • Time Management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Patient Access Representative

Anne Arundel Medical Center
02.2024 - 10.2025

Inbound Stower

Amazon Fulfillment Center
06.2021 - Current

Warehouse Associate

Amazon Logistics
10.2019 - 12.2020

Bachelor of Science - Biology

Towson University
Yenitez Benitez Cortes