Yenitez Benitez Cortes

Inbound Stow:

• Sorted over 2,000 products onto shelves per day according to type weight & size
• Maintained clean & organized workspaces to uphold safety standards & regulations
• Scanned items to match inventory accuracy according to virtual locations & physical location

Learning Ambassador:

• Worked alongside management & support teams to provide training for entry level associates in order to meet company needs efficiently
• Observed & instructed associates in groups to efficiently provide feedback that will favor them for future success in amazon
• Was able to provide training material to associates with language barriers

Problem Solver:

• Analyzed incoming issues to identify root causes and implement efficient solutions
• Resolved problems during associate encounters with inventory like replacing ASIN labels, separating/marking damaged items physically & virtually
• Provided training to current associates interested in understanding problem solve
• Performed similar tasks in the problem solve backlog area where material was handled safely & separated to be transported to its accurate location, that being damage land, liquid damage, noncon, iss, etc,

Outbound Pack Batch & Flow :

• Process of taking all items that correspond with an individual customer shipment and packing them in a container for shipping.
• Ensure items meet quality standards and are correctly & safely packed and labeled for accurate delivery

• Managed patient registration processes to ensure accurate data collection and compliance with healthcare regulations.
• Coordinated insurance verification and pre-authorization for services, improving efficiency in patient access operations.
• Facilitated effective communication between patients and healthcare providers, enhancing overall service quality and patient satisfaction.
• Developed training materials for new staff on patient access protocols and systems, fostering team performance and knowledge sharing.
• Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.

• Picked, packed & labeled outbound orders in a high-volume warehouse environment.
• Operated material handling equipment to ensure efficient loading and unloading of shipments while following safety & quality guidelines.
• Consistently handled loads up to 50 lbs and maintained strong productivity while adhering to workplace safety standards.