Yvette D. Thomas
Baltimore,MD
Summary
A detailed-oriented professional with a unique combination of business and coordination skills. Excellent communicator and strong ability to analyze problems and recommends effective solutions. Motivated, committed team player with strong organizational skills. Very skilled in building associations with internal and also external customers. Capable of maintaining a specialist demeanor, strong customer care, organizational and interpersonal skills. Capable of maintain good associations with co-workers, clients and management. Areas of expertise
Overview
1
1
Certification
17
17
years of professional experience
Work History
OBS Enroute Cleaner
Amtrak
Baltimore, MD
03.2021 - Current
- Maintained cleanliness and sanitation standards across train cars and station facilities.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners.
- Ensured compliance with safety protocols while performing cleaning tasks.
- Collaborated with team members to efficiently manage daily cleaning schedules.
- Conducted regular inspections to identify maintenance needs and report issues.
DSP WORKER (DIRECT SUPPORT PROFESSIONAL)
TIME ORGANIZATION
Baltimore, MD
01.2021 - Current
- Working with people with disabilities
CUSTODIAN POSITION
KENNEDY SERVICES
Anne Arundel County, MD
01.2020 - 01.2021
- Cleaned school facilities
PROGRAM ASSISTANT
EXODUS REHABILITATION
Baltimore, MD
01.2019 - 01.2020
- House Manager overseeing clients.
PSYCHIATRIC REHABILITATION COUNSELOR
HARVEST OF HOPE
Baltimore, MD
01.2019 - 01.2020
- Worked with adults who have a variety of mental or health diagnosis.
- Provided intervention one on one and/or in a group to assist clients to improve behavioral and social skills, and to increase the client’s ability to function independently.
- Prepared individual and group progress notes.
- Maintained case management files.
- Transporting clients to treatment appoints and other PRP related appointments
PROGRAM ASSISTANT
Tuerk House
Baltimore, MD
01.2010 - 01.2018
- Maintained an accurate account of clients on each shift.
- Consistently monitored and stay abreast of the whereabouts and activities of each client
- Monitored client medical and mental health needs.
- Maintained documentation in log book, transition report, count sheet, room checks and shift reports.
- Managed and observed client self-administered medications
- Coordinated with nursing staff administration of client medications
- Informed next shift of all client activities, medical emergencies and client concerns prior to ending shift.
- Coordinated day-to-day activities and manage appointments
- Managed appointment and interviewed new patients
- Assisted clients with financial management
- Assisted clients with meal preparations and routine household chores as needed
Skills
- Strong Leadership Skills
- Positive Team member
- Ability to Counsel
- Project Management Skills
- Strong interpersonal skills
- Ability to Multi-task
- Patient centered
- Strong Communicator
- Patient –Client discrepancy
- Microsoft Word
- Cleaning and sanitizing
- Sweeping and mopping
Certification
Certified Peer Recovery Coach, Urinalysis Training, Naran Training, CPR Certified, Ethics Training, Self-Awareness Training, Board Member of Women Empowering Women Ministry, CMT Med-Tech Training
Timeline
OBS Enroute Cleaner
Amtrak
03.2021 - Current
DSP WORKER (DIRECT SUPPORT PROFESSIONAL)
TIME ORGANIZATION
01.2021 - Current
CUSTODIAN POSITION
KENNEDY SERVICES
01.2020 - 01.2021
PROGRAM ASSISTANT
EXODUS REHABILITATION
01.2019 - 01.2020
PSYCHIATRIC REHABILITATION COUNSELOR
HARVEST OF HOPE
01.2019 - 01.2020
PROGRAM ASSISTANT
Tuerk House
01.2010 - 01.2018