Zachary Chojnacki
Baltimore
Summary
Dynamic Dock and Door Service Technician at Easternlifttruck, skilled in equipment maintenance and welding techniques. Proven track record in enhancing customer satisfaction through effective communication and exceptional service. Adept at performing onsite repairs and maintaining safety standards, ensuring operational excellence and reliability in all projects.
Overview
4
4
years of professional experience
Work History
Dock and Door Service Technition
Easternlifttruck
Baltimore
01.2022 - 12.2025
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Communicated with vendors regarding supply orders and delivery timelines.
- Performed routine maintenance on vehicles including oil changes and tire rotations.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Performed onsite repair of equipment at customer locations.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Traveled to customer locations to complete work for pre-set appointments.
- Logged services performed in service ticket system.
- Kept records of parts and equipment used in projects to update inventory.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Estimated cost of labor and materials for projects and communicated value to clients.
Education
Fundimentals of Welding - Welding
Earl Beck
Baltimore, MD10-2024
Fire Door Drop Test Certified - Fire Door Testing Certified
Mount On Site Fire Door Training
Baltimore, MD08-2024
Epa Certificate For Hvac - Hvac
Allstate Career
Baltimore, MD10-2020
Mos- 1341 Heavy Equipment Mechanic - Mechanics
United States Marine Corps
Baltimore, MD09-2016
High School Diploma -
Loch Raven High School
Parkville, MD05-2007
Skills
- Equipment maintenance
- Welding techniques
- HVAC installation
- Customer service
Timeline
Dock and Door Service Technition
Easternlifttruck
01.2022 - 12.2025
Fundimentals of Welding - Welding
Earl Beck
Fire Door Drop Test Certified - Fire Door Testing Certified
Mount On Site Fire Door Training
Epa Certificate For Hvac - Hvac
Allstate Career
Mos- 1341 Heavy Equipment Mechanic - Mechanics
United States Marine Corps
High School Diploma -
Loch Raven High School