Zachary Crouse
Fallston
Summary
Results-driven professional with strong problem-solving and maintenance skills in diverse environments. Proven ability to enhance operational efficiency, deliver exceptional customer service, and effectively collaborate within teams.
Overview
5
5
years of professional experience
Work History
Bowling Center Associate, Lane Mechanic
Harford Lanes
Aberdeen, MD
09.2021 - Current
- Oversaw daily operations, ensuring smooth functionality of the bowling center and customer satisfaction.
- Trained and mentored new staff on operational procedures and customer service standards.
- Developed and maintained positive relationships with customers, fostering a welcoming environment.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash transactions accurately, maintaining accountability for daily revenue totals.
- Diagnosed and repaired mechanical issues in various equipment types to ensure optimal performance.
- Conducted routine maintenance checks to prolong equipment lifespan and reduce downtime.
- Implemented preventive maintenance schedules, resulting in improved reliability of equipment operations.
- Minimized operational disruptions by effectively prioritizing critical repair tasks based on business needs.
- Utilized a wide range of hand tools and power equipment to efficiently complete mechanical tasks, ensuring accuracy, safety, and adherence to project specifications
- Organized and maintained parts inventory and tool storage systems, improving accessibility, reducing downtime, and supporting efficient workflow operations
Horse Caretaker
Hopeful Manor Farm
Hydes, MD
03.2024 - Current
- Provided daily care and grooming for horses, ensuring health and well-being.
- Maintained clean and safe stables, promoting optimal living conditions for equine residents.
- Led team efforts in facility maintenance, improving overall operational efficiency at the farm.
- Educated new staff members on proper horse handling techniques and safety protocols to ensure consistency in care across the team.
- Contributed to overall facility maintenance by repairing fences, clearing debris from pastures, and keeping common areas clean and wellorganized.
- Operated farm machinery and equipment necessary for the maintenance of pastures, paddocks, and arenas.
- Led horses from stables to fields and back to maintain control of animals.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
Landscaper
Scott Vinson Turf Services
Darlington, MD
05.2023 - 08.2025
- Operated landscaping equipment including mowers, trimmers, and blowers to enhance outdoor aesthetics.
- Assisted in planting, pruning, and maintaining various flora to ensure optimal growth and health.
- Maintained grounds by trimming, weeding, and general clean-up.
Meat Department Associate
Harvest Fare Supermarket
Fallston, MD
12.2022 - 01.2024
- Operated meat slicing and packaging equipment with adherence to safety protocols.
- Assisted customers in selecting quality products and provided cooking recommendations.
- Maintained cleanliness and organization of meat display cases, ensuring product freshness.
- Collaborated with team members to manage inventory levels and reduce waste.
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
Education
No Degree -
The Community College of Baltimore County
Essex, MDHigh School Diploma -
Fallston High Scool
Fallston, MD05-2024
Skills
- Diagnosing problems
- Maintenance and repairs
- Hand and power tools
- Customer service
- Teamwork and collaboration
- Problem-solving
- Materials organization
Timeline
Horse Caretaker
Hopeful Manor Farm
03.2024 - Current
Landscaper
Scott Vinson Turf Services
05.2023 - 08.2025
Meat Department Associate
Harvest Fare Supermarket
12.2022 - 01.2024
Bowling Center Associate, Lane Mechanic
Harford Lanes
09.2021 - Current
No Degree -
The Community College of Baltimore County
High School Diploma -
Fallston High Scool