Zachary Gusman
Frederick
Summary
Skilled Automotive Technician with proven expertise in vehicle diagnostics, electrical failure repairs, and customer service, honed at Upper Echelon and Pep Boys. Excelled in aligning wheels and repairing brake systems, enhancing vehicle safety and performance. Demonstrated ability to explain complex repairs to customers, ensuring satisfaction and repeat business.
Overview
2
2
years of professional experience
Work History
Automotive Technician
Upper Echelon
06.2024 - Current
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired brake, exhaust, electrical and other systems for domestic and foreign automotive brands.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Tire and Lube Technician
Pep Boys
08.2023 - 06.2024
- Kept shop areas neat, clean, and free of safety hazards.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Education
High School Diploma -
MIddletown HIgh School
Frederick, MD05-2022
Skills
- Alignments experience
- Inspecting vehicles
- Electrical failure repairs
- Brake system repair
- Operating air compressors
- Diagnosis
- Customer service
- Engine and Transmission replacements
Timeline
Automotive Technician
Upper Echelon
06.2024 - Current
Tire and Lube Technician
Pep Boys
08.2023 - 06.2024
High School Diploma -
MIddletown HIgh School
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