Zachary Jackson
Cumberland
Summary
Dynamic Correctional Dietary Officer with a proven track record at Western Correctional Institution, excelling in safety protocols and conflict resolution. Expert in report writing and relationship building, I successfully reduced contraband incidents and fostered a positive environment, enhancing team collaboration and operational efficiency.
Overview
12
12
years of professional experience
Work History
Correctional Dietary Officer
Western Correctional Institution
09.2019 - Current
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
Kitchen Supervisor
Allegheny County Detention Center
12.2017 - 09.2019
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Conducted regular equipment maintenance checks for safe operation and reduced downtime due to malfunctions.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Optimized kitchen layouts for improved workflow and safety.
- Coached new hires in kitchen protocols, speeding up their integration into team.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Observed behavior of residents individually and in groups.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Documented inmate behavior and activities in logbooks.
- Supervised inmates during meals, recreation and other activities.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Built solid relationships with staff and residents to keep institution safe and secure.
Commercial Driver
Auto Zone Auto Parts
08.2013 - 12.2017
- Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
- Completed daily route consisting of many stops, focusing on safety and timeliness.
- Kept accurate records of hours driven, miles covered, fuel usage, and maintenance performed to ensure compliance with regulations.
- Conducted thorough pre-and post-trip vehicle inspections, identifying potential issues before they became problems.
- Enhanced company reputation with excellent customer service and professional demeanor during deliveries.
- Collaborated with dispatchers to ensure timely deliveries while adjusting schedules as needed for unexpected delays or changes in priority orders.
- Provided assistance in loading/unloading cargo when required, exemplifying teamwork while minimizing downtime between deliveries.
- Streamlined delivery processes by effectively utilizing GPS systems and mapping software for optimal routes.
- Ensured proper documentation was completed at pickup and delivery sites, resolving discrepancies as necessary for smooth transactions.
- Loaded van efficiently, properly organizing packages depending on route.
- Completed preventive maintenance checks and basic repairs to vehicles.
Education
High School Diploma -
Fort Hill High School
Cumberland, MD05-2007
Skills
- Work coordination
- Report writing
- Strategic planning
- Innovation and creativity
- Emergency response
- Rule enforcement
- Safety protocols
- De-escalation techniques
- Teamwork and collaboration
- Reporting and documentation
- Multitasking
- Relationship building
- Interpersonal skills
Culinary Chef Experience
Worked as a Chef for 10 years in a few different restaurants including a steak house and Educational facility.
Timeline
Correctional Dietary Officer
Western Correctional Institution
09.2019 - Current
Kitchen Supervisor
Allegheny County Detention Center
12.2017 - 09.2019
Commercial Driver
Auto Zone Auto Parts
08.2013 - 12.2017
High School Diploma -
Fort Hill High School
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