Detail-oriented professional with strengths in conflict resolution and relationship building. Experienced in implementing inventory management procedures to optimize stock and improve customer satisfaction.
Overview
9
9
years of professional experience
Work History
Supervisor
Starbucks
Edgewater, MD
10.2017 - 04.2026
Supervised daily operations to ensure adherence to quality and service standards.
Trained and mentored team members on customer service best practices.
Implemented inventory management procedures to optimize stock levels.
Delivered exceptional coffee service and upheld standards while fulfilling supplementary roles.
Streamlined operational processes, reducing wait times and enhancing customer satisfaction.
Resolved customer complaints by implementing effective conflict resolution techniques.