Zachary Simmons
Chester
Summary
Results-driven Assistant Manager with a focus on team collaboration and operational efficiency. Skilled in training staff, managing inventory, and improving customer satisfaction through innovative solutions.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Autobell
Chester, MD
05.2021 - 01.2024
- Supervised daily operations to ensure high-quality service and customer satisfaction.
- Trained and mentored junior staff on effective customer engagement techniques.
- Implemented process improvements to enhance operational efficiency and reduce wait times.
- Monitored inventory levels and coordinated restocking efforts to maintain optimal supply.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Sales Associate
Nike
Queenstown, MD
12.2024 - 09.2025
- Assisted customers in product selection, enhancing their shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Executed visual merchandising standards to optimize product displays and store layout.
- Processed transactions accurately using point-of-sale systems, ensuring efficient service delivery.
- Participated in inventory management tasks, including stock replenishment and organization.
Assistant Coach
Brazilian United Soccer Academy
Chester, MD
04.2022 - 12.2024
- Developed and implemented training programs to enhance player skills and performance.
- Organized and led team practices, ensuring alignment with strategic goals and objectives.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
Food Runner
Links at Lighthouse Sound
Bishopville, MD
07.2024 - 09.2024
- Coordinated timely delivery of food and beverages to ensure guest satisfaction.
- Collaborated with kitchen staff to streamline order fulfillment processes.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Developed effective communication channels between front-of-house and back-of-house teams.
Busser
Saltwater 75
Ocean City, MD
06.2024 - 09.2024
- Monitored inventory levels of utensils and tableware, facilitating timely replenishment.
- Trained new bussers on operational procedures to improve team efficiency and performance.
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Bachelor of Arts - Psychology
Salisbury University
Salisbury, MD12-2026
High School Diploma -
Kent Island Highschool
Stevensville, MD05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Cash handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Upselling
- Inventory tracking
Timeline
Sales Associate
Nike
12.2024 - 09.2025
Food Runner
Links at Lighthouse Sound
07.2024 - 09.2024
Busser
Saltwater 75
06.2024 - 09.2024
Assistant Coach
Brazilian United Soccer Academy
04.2022 - 12.2024
Assistant Manager
Autobell
05.2021 - 01.2024
Bachelor of Arts - Psychology
Salisbury University
High School Diploma -
Kent Island Highschool