Results-driven Assistant Manager with a focus on team collaboration and operational efficiency. Skilled in training staff, managing inventory, and improving customer satisfaction through innovative solutions.
Overview
5
5
years of professional experience
Work History
Shift Lead
Old Navy
Queenstown, MD
05.2026 - Current
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Sales Associate
Nike
Queenstown, MD
12.2024 - 09.2025
Maintained knowledge of current promotions and sales to effectively communicate with customers.
Processed transactions accurately using point-of-sale systems, ensuring efficient service delivery.
Participated in inventory management tasks, including stock replenishment and organization.
Assistant Coach
Brazilian United Soccer Academy
Chester, MD
04.2022 - 12.2024
Developed and implemented training programs to enhance player skills and performance.
Organized and led team practices, ensuring alignment with strategic goals and objectives.
Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
Food Runner
Links at Lighthouse Sound
Bishopville, MD
07.2024 - 09.2024
Collaborated with kitchen staff to streamline order fulfillment processes.
Maintained cleanliness and organization of dining areas to enhance guest experience.
Developed effective communication channels between front-of-house and back-of-house teams.
Busser
Saltwater 75
Ocean City, MD
06.2024 - 09.2024
Monitored inventory levels of utensils and tableware, facilitating timely replenishment.
Trained new bussers on operational procedures to improve team efficiency and performance.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Assistant Manager
Autobell
Chester, MD
05.2021 - 01.2024
Supervised daily operations to ensure high-quality service and customer satisfaction.
Monitored inventory levels and coordinated restocking efforts to maintain optimal supply.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.