Zachary Werner
Glen Burnie
Summary
Dynamic Grocery Manager at Safeway with a proven track record in enhancing store presentation and optimizing inventory management. Skilled in task delegation and customer service, I successfully reduced waste and improved team efficiency, driving profitability while ensuring compliance with food safety standards. Committed to delivering exceptional customer experiences and fostering team performance.
Overview
9
9
years of professional experience
Work History
Grocery Manager
Safeway
11.2018 - Current
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Shift Manager
Exxon Mobil
05.2016 - 11.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Chesapeake High School
Pasadena, MD05.2015
Skills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer service management
- Task delegation
- Merchandising strategies
- Employee management
Timeline
Grocery Manager
Safeway
11.2018 - Current
Shift Manager
Exxon Mobil
05.2016 - 11.2018
High School Diploma -
Chesapeake High School
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