Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Zack Andemariam

Laurel,MD

Summary

Results-driven executive professional with over 23 years of IT experience, holding an MS in Electrical Engineering and a BS in Computer & Systems Engineering. I have developed expertise in the software development life cycle, testing methodologies, and project management throughout my career. Proficient in various levels of testing, including unit/component, string/application, product/system, performance, IST, UAT, and disaster recovery. Additionally, I have 15 years of experience managing teams across multiple locations and have demonstrated strong leadership skills through my 7+ years of involvement in non-profit organizations. Skilled in strategic planning, operational management, and fostering a collaborative work environment. Known for reliability and adaptability in achieving business objectives and leading teams.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Quality Assurance Manager

Accenture Federal Services (AFS)
03.2004 - Current
  • Managed client-level system tests, including UAT, Product Test, Production Test, Disaster Recovery, School and Vendor Testing, and IST, for the U.S
  • Department of Education Federal Student Aid (FSA)
  • Led the creation of test approach documents, test scripts, test environment allocation, and secured FSA sign-offs
  • Collaborated with Functional Analysts to validate requirements, designs, and test plans/scripts
  • Effectively supervised teams of up to 50 resources across Washington DC, Saint Louis, and San Antonio
  • Developed and facilitated training sessions, and implemented continuous process improvement through automation tools and quality reviews
  • Successfully coordinated mobile testing for various phases and supported automation testing by managing equipment requirements
  • Established key client relationships and ensured deliverables were completed within budget and on time
  • Planned and executed shakeout activities for test environments, validating readiness with architecture and application management teams

Analyst

Accenture
08.2001 - 02.2004
  • Conducted requirements gathering, testing, and validation for U.S
  • Postal Service, HUD, and Comcast projects
  • Developed and executed test scripts using tools like TestDirector and PVCS Version Control Manager
  • Created process flows for as-is and to-be business processes, aiding prototype development
  • Designed and implemented Unix and Perl scripts for performance validation in messaging environments
  • Drafted a conceptual design for a data warehouse and business intelligence architecture for Verizon Long Distance

Instructor, Mathematics

Mildred Elley College
03.2001 - 05.2001
  • Taught mathematics courses to students in the Department of Information Technology

Teaching Assistant, Lab Intro to Embedded Control

Rensselaer Polytechnic Institute
08.1999 - 12.2000
  • Assisted in embedded control labs, providing support to undergraduate students

Research Assistant, ITT Lab for Spread Spectrum Communication

Clemson University
06.1999 - 08.1999
  • Conducted research on spread spectrum communication systems under the Department of Electrical and Computer Engineering

President

Eritrean American Youth Sports Association of Maryland (EAYSAM)
03.2015 - Current
  • Drafted bylaws, registered the organization as a 501(c)(3) tax-exempt nonprofit, and affiliated with US Youth Soccer
  • Expanded the organization from 45 to over 350 registered players and from 4 to 27 teams
  • Introduced Student Service Learning (SSL) programs, college prep workshops, and coach certification processes
  • Increased the organization’s budget by 400% through grants, fundraising, and membership fees
  • Supervised five major committees, over a dozen sub-committees, and 60+ volunteers

Education

MS - Electrical Engineering

Rensselaer Polytechnic Institute

BS - Computer & Systems Engineering

Rensselaer Polytechnic Institute

Skills

  • Oracle
  • MS SQL Server
  • IBM DB2
  • IBM IMS
  • PL/SQL
  • XML
  • Perl
  • UNIX scripting
  • HTML
  • ASP
  • JIRA
  • Splunk
  • Azkaban
  • Microstrategy Reporting
  • UNIX – Sun Solaris
  • Windows
  • MATLAB
  • Korn Shell
  • Crystal Reports
  • SPW
  • Internal audits
  • Continuous improvement
  • Quality assurance management
  • Audit coordination

Accomplishments

  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].

Certification

  • Certified ScrumMaster (CSM) - Scrum Alliance.
  • Master of Business Administration (MBA) - Various accredited business schools.
  • Executive Education, Artificial Intelligence Program– Harvard University or similar institutions.
  • Advanced Certificate in Strategic Procurement (ACSP) – Chartered Institute of Procurement & Supply.

Timeline

President

Eritrean American Youth Sports Association of Maryland (EAYSAM)
03.2015 - Current

Quality Assurance Manager

Accenture Federal Services (AFS)
03.2004 - Current

Analyst

Accenture
08.2001 - 02.2004

Instructor, Mathematics

Mildred Elley College
03.2001 - 05.2001

Teaching Assistant, Lab Intro to Embedded Control

Rensselaer Polytechnic Institute
08.1999 - 12.2000

Research Assistant, ITT Lab for Spread Spectrum Communication

Clemson University
06.1999 - 08.1999

MS - Electrical Engineering

Rensselaer Polytechnic Institute

BS - Computer & Systems Engineering

Rensselaer Polytechnic Institute

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