Results-driven Lead Sales Associate with proven expertise in customer service, team leadership, and retail operations. Skilled in cash handling and POS systems, ready to enhance store performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Lead Sales Associate
Dollar General
Baltimore, MD
10.2023 - 12.2025
Led team in achieving sales goals and improving store performance through effective training and mentoring.
Oversaw daily operations, ensuring compliance with company policies and maintaining optimal inventory levels.
Enhanced customer experience by providing exceptional service and resolving issues promptly.
Analyzed sales trends to identify opportunities for promotions and product placement strategies.
Implemented loss prevention measures, reducing shrinkage through staff training and vigilance.
Handled cash register operations and customer transactions to process payments.
Trained new sales associates to ensure consistent performance across the team.
Sales Associate
Rainbow Shops
Baltimore, MD
02.2023 - 10.2023
Assisted customers in product selection, enhancing shopping experience and driving sales.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Sandwich Artist
Jimmy John's
Baltimore, MD
05.2022 - 02.2023
Crafted high-quality sandwiches according to customer specifications and company standards.
Maintained cleanliness and organization of workstations to ensure food safety compliance.
Assisted in training new team members on sandwich preparation techniques and procedures.
Implemented efficient workflow processes to enhance order accuracy and speed of service.