Zaited Olan
Gaithersburg
Summary
Results-driven professional with extensive experience in laundry operations. Known for expertise in chemical handling and color preservation, consistently ensuring high standards of cleanliness and safety in service delivery.
Overview
16
16
years of professional experience
Work History
Laundry and Dry Cleaning Assistant
Residence Inn Marriott
07.2021 - Current
- Assisted in sorting and categorizing laundry items for efficient processing.
- Operated washing machines and dryers according to safety protocols.
- Maintained cleanliness of work areas to ensure a hygienic environment.
- Handled customer inquiries regarding services and delivery schedules.
- Operated industrial laundry equipment to process large volumes of linens and garments efficiently.
- Collaborated with team members to improve workflow and reduce turnaround times for laundry services.
- Trained new staff on equipment operation and safety protocols, enhancing team performance and productivity.
- Operated laundry machinery, ensuring efficient processing of guest garments and linens.
- Sorted and categorized items for cleaning based on fabric type and care requirements.
- Maintained cleanliness and organization of laundry area, ensuring compliance with health and safety standards.
Childcare Provider
Ramos Family
02.2016 - Current
- Supervised daily activities, ensuring safety and well being of children in care.
- Developed engaging educational activities to promote cognitive and social development.
- Communicated effectively with parents regarding children's progress and behavior.
- Maintained cleanliness and organization of play areas and learning environments.
- Developed age appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Utilized positive reinforcement techniques to encourage good behavior.
- Supervised daily activities, ensuring safety and well-being of children in care.
Guest Room Inspector
Extended America
01.2010 - 01.2016
- Inspected rooms for cleanliness and adherence to quality standards.
- Coordinated with housekeeping teams to ensure prompt resolution of discrepancies.
- Monitored inventory of cleaning supplies and equipment for operational efficiency.
- Developed checklists for consistent room evaluation and reporting procedures.
- Conducted regular audits to identify areas for improvement in room readiness.
- Collaborated with management to implement process enhancements for inspections.
- Trained new employees on proper room inspection procedures and hotel policies, resulting in improved inspection accuracy.
- Performed daily walk-throughs of public areas, identifying potential hazards or cleanliness concerns for prompt resolution.
- Demonstrated strong problem-solving skills while handling complex guest issues related to room conditions or expectations.
- Achieved a high level of guest satisfaction by consistently prioritizing the timely resolution of any issues identified during room inspections.
Education
High School Diploma -
Ponce High School
Ponce, Puerto RicoSkills
- Laundry equipment operation
- Color preservation
- Dry cleaning process
- Chemical handling
Timeline
Laundry and Dry Cleaning Assistant
Residence Inn Marriott
07.2021 - Current
Childcare Provider
Ramos Family
02.2016 - Current
Guest Room Inspector
Extended America
01.2010 - 01.2016
High School Diploma -
Ponce High School