Dedicated customer service representative skilled in complaint handling and active listening. Proven ability to enhance customer experiences through effective communication and relationship building.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Wawa
05.2026 - 06.2026
Assisted customers with inquiries and resolved issues to enhance satisfaction.
Processed transactions efficiently using point-of-sale systems.
Maintained clean and organized service areas to ensure positive customer experiences.
Collaborated with team members for seamless operations during peak hours.
Server Trainer
Oak Crest Village
10.2025 - 06.2026
Trained new servers on menu knowledge and service standards to enhance customer experience.
Assisted in onboarding processes, ensuring compliance with health and safety regulations.
Demonstrated effective communication skills while coordinating team shifts and responsibilities.
Provided hands-on training in point-of-sale systems for efficient order processing.
Dining Room Server
Oak Crest Village
07.2024 - 10.2025
Provided exceptional customer service to enhance dining experiences for residents.
Collaborated with kitchen staff to ensure timely and accurate food delivery.
Maintained cleanliness and organization of dining area to meet health standards.
Assisted in training new servers on service protocols and menu knowledge.