Zapanovici Aliona

• Spearhead the Agile transformation of multiple development teams and cross-functional departments within the organization.
• Ensure seamless implementation and adherence to Agile methodologies, promoting efficiency and transparency.
• Instill an Agile mindset among teams and senior management, fostering a culture of continuous improvement and adaptive thinking.
• Facilitate Agile ceremonies, including Sprint Planning, Daily Sync, Sprint Review, and Sprint Retrospective, to maximize team productivity.
• Collaborate closely with Product Managers to align backlog priorities with the team’s goals and strategic objectives.
• Coach team members on Agile values, principles, and best practices, empowering them to deliver high-quality results.
• Proactively identify and remove obstacles to facilitate smooth project delivery and promote a collaborative work environment.
• Act as a mediator between development teams and stakeholders, ensuring effective communication and understanding of project requirements.
• Form cross-functional feature teams to streamline product development, promoting synergy and innovation.

Introduced and implemented Agile principles in non-technical departments such as Marketing, Growth, Data, and Customer Care, enhancing overall organizational efficiency and collaboration.

• Facilitate Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Coach team members on Scrum values, principles, and practices to increase their understanding and adherence.
• Ensure Scrum framework is followed and continuously improved.
• Identify and remove obstacles to ensure smooth delivery of projects.
• Promote transparency, inspection, and adaptation throughout the development process.
• Act as a mediator between the team and stakeholders to foster a positive and productive working relationship.
• Foster a culture of continuous improvement, learning, and experimentation.
• Promote teamwork, collaboration, and communication among team members.
• Ensure the team is focused on delivering valuable, high-quality deliverables within each Sprint.

Worked with both IRP and NFA teams simultaneously, demonstrating strong multitasking skills and the ability to effectively manage complex projects.

Completed project induction and gained hands-on experience in QA processes and project documentation.

• Managed potential and existing customer databases using Salesforce, Hubspot, and WHMCS.
• Conducted lead generation through internet searches and data mining.
• Validated, qualified, and routed leads.
• Provided CRM and lead management support to sales reps globally.
• Monitored KPIs, kept records, and generated reports.
• Investigated outdated contact data and maintained data hygiene.
• Created engaging content for Noction Moldova’s Facebook page to increase brand awareness. Targeting HR-related messages to external audiences, such as graduates and other prospective employees.

• Centralized data for reporting on subsidizing and managing national and external funds.
• Collaborated with agency subdivisions and EU experts to prepare reports on fund management.
• Prepared annual, half-yearly, quarterly and weekly reports as required by management or governmental institutions.
• Provided analytical-informational materials on the management of the National Fund for the Development of Agriculture and Rural Environment and other projects.
• Elaborated studies, reports, and syntheses related to subsidizing.
• Worked with IT department to ensure the relevant information was included in reports.
• Participated in agency event planning, managed details, and handled any arising issues.

• Coordinated interior design projects (living & office spaces), including technical planning and swimming pool design.
• Managed workload and deadlines with design team to meet project schedule and budget.
• Facilitated communication between clients, construction personnel, and design team.
• Scheduled site visits to measure and photograph spaces, review and approve installations.
• Achieved high-degree client satisfaction and promoted new offers and services.
• Attended and organized presentational events and exhibitions.
• Designed and produced all promotional materials and advertising.