Jember Worku
Silver Spring
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
2
2
years of professional experience
Work History
Server & Host
Hilton Hotel & Resorts
Addis Abeba
03.2022 - 06.2024
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stayed informed about daily specials, new menu items, promotions.
- Prepared checks, itemizing total meal costs and taxes.
- Informed customers of daily specials and signature menu items.
- Managed incoming calls during busy shifts.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
High School Attend
Teferi Mekonin High School
Addis Abeba Ethiopia09-2001
Skills
- Menu knowledge
- Order taking
- Check preparation
- Reservation management
- Guest seating
- Table setting
- Menu item recommendation
- Hostess support
- Table setting arrangements
Timeline
Server & Host
Hilton Hotel & Resorts
03.2022 - 06.2024
High School Attend
Teferi Mekonin High School