Aileen Nichols
Middle River
Summary
I would describe myself as a success motivated person with desire to find passion in my job. My current goal is to expand my skill palette and find a job that that I can learn from and become my best self! I love new challenges and I am looking forward to finding a position I can grow in. I am enrolled into Community College of Baltimore County for fall of 2024 to earn a degree in business administration and I am looking for a position that I can commit to and blossom in while starting my new journey.
Overview
3
3
years of professional experience
Work History
Server
Kobe’s Japanese Steak House
04.2021 - 09.2022
- Provided customer service that fit each customer preference
- Ensured that each guest was served quickly, and efficiently.
- Performed opening and closing procedures such, restocking supplies, ensuring a clean environment for customers and workers as well as counting store earnings with managers.
- Coordinated with kitchen staff regarding wait times and availability to ensure the best possible experience for customers.
- Handled money transactions accurately and responsibly with credit and cash payments.
Universal Banker
TD Bank
08.2022 - 05.2024
- Booking appointments for myself and my team members
- Teller transactions including being tedious and efficient with deposits and withdrawals
- Bank account maintenance, opening personal accounts as well as business accounts in a competitive environment
- In a competitive environment I have a task of hitting a goal of outbound calls to market products fit to the customers need.
- With an NMLS number I am also able to discuss loan options; including personal loans, home equity loans, lines of credit and credit cards, as well as close on loans.
- Maintained cash drawer
- Verified customer identity through driver's license or other forms of identification.
Seasonal Server
Bayview Sports Bar and Grill
06.2024 - 08.2024
- Provided fast, and attentive service to customers.
- covered inside and outside sections while remaining communication with kitchen staff.
- Responsible for side jobs such as rolling silverware, cleaning bathrooms, keeping bar area and server stations clean etc.
- Responsible for learning event menus, such as pop-up stands and holiday drinks.
- Maintained accurate cash handling and credit card transactions.
- Responsible for tipping out bussers, server assistance staff etc.
Education
Associate Degree - Business Administration
The Community College of Baltimore County
06-2027
High school diploma -
Perry Hall High
06.2022
Skills
- Dedicated and fast learner
- Adaptable
- Tech-savvy
- Telemarketing
- Data Entry
- Certified Notary Public
- Customer Service/Customer relations
- Appointment Booking
- Fidelity
- Salesforce
- Outlook
- Document Preparation
Timeline
Seasonal Server
Bayview Sports Bar and Grill
06.2024 - 08.2024
Universal Banker
TD Bank
08.2022 - 05.2024
Server
Kobe’s Japanese Steak House
04.2021 - 09.2022
High school diploma -
Perry Hall High
Associate Degree - Business Administration
The Community College of Baltimore County
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