Alvin Oden
Baltimore,MD
Summary
Proven Facility Maintenance Technician with a track record of minimizing equipment downtime and enhancing operating efficiency. At State Highway Administration, demonstrated exceptional problem-solving aptitude and attention to detail, ensuring compliance with OSHA requirements. Skilled in multitasking and maintaining professionalism under pressure, adept at improving system functionality and workplace safety.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Service Representative
CINTAS, Professional Uniform and Facility Services
07.2024 - Current
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
- Generated sales leads through outbound calls and emails to build robust pipeline
- Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
- Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
CDL Delivery Driver
Pavsner Press
05.2024 - 07.2024
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Facility Maintenance Technician
State Highway Administration
10.2014 - 05.2024
- Minimized equipment downtime to improve overall operating efficiency and output.
- Disposed of hazardous waste in compliance with OSHA requirements to minimize workplace hazards.
- Completed preventive maintenance, troubleshooting and repair work on manufacturing machinery to improve equipment functionality.
- Performed routine and urgent production equipment repairs to maintain consistent equipment availability.
- Adhered to OSHA policies and procedures to minimize hazards and promote safe work environment.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Positively engaged with customers and maintained professional appearance as company representative.
Education
High School Diploma -
Parkville High School
2600 Putty Hill Ave Baltimore MD 2123406.2007
Skills
- Goal oriented
- Verbal and written communication
- Calm and professional under pressure
- Problem-solving aptitude
- Multitasking
- Professionalism
- Problem resolution
- Regulatory compliance
- Attention to detail
Certification
- Commercial Driver's License (CDL) - MD Department of Motor Vehicles.
- Smith System Driver Improvement Institute Certificate – Smith System.
- First Aid/CPR Certified
- Certified Flagger (CF) - National Safety Council.
Timeline
Sales Service Representative
CINTAS, Professional Uniform and Facility Services
07.2024 - Current
CDL Delivery Driver
Pavsner Press
05.2024 - 07.2024
Facility Maintenance Technician
State Highway Administration
10.2014 - 05.2024
- Commercial Driver's License (CDL) - MD Department of Motor Vehicles.
- Smith System Driver Improvement Institute Certificate – Smith System.
- First Aid/CPR Certified
- Certified Flagger (CF) - National Safety Council.
High School Diploma -
Parkville High School
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