Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
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Ana Petcu

Ana Petcu

Chisinau,MD

Summary

  • Proactive professional offering several years working in airline industry. Adept at responding to intense emergency situations with calm and professionalism. Pursuing crew member position focused on providing exceptional customer service to passengers.
  • Flexible hard worker ready to learn and contribute to team success.
  • Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Highly-motivated employee with desire to take on new challenges on accounting field.

Overview

7
7
years of professional experience

Work History

Cabin Crew Member

Wizz Air UK
London
03.2019 - Current
  • Followed company regulations and rules promoting safe environment for both travelers and employees.
  • Followed directives of pilots and airport personnel to complete safe, on-time departures and arrivals.
  • Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
  • Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.
  • Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.

Cabin Crew Member

Air Moldova
Chisinau
03.2017 - 12.2018
  • Maintained a professional appearance at all times while interacting with customers.
  • Communicated effectively with customers using English language skills.
  • Provided first aid assistance to passengers when necessary.
  • Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
  • Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
  • Followed company regulations and rules promoting safe environment for both travelers and employees.
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.

Education

Bachelor of Arts - Accounting

University of Bedfordshire
London Luton
06-2024

Bachelor of Arts - Finance And Banking

ASEM
Chisinau,Moldova
05-2019

Skills

  • Compliance and regulations
  • Relationship Management
  • Emergency Procedures
  • Cultural Sensitivity
  • Meetings and presentations
  • Company policy adherence
  • Company culture and values
  • Conflict Mediation
  • Administrative tasks
  • Safety awareness
  • Assertiveness
  • Reliability and punctuality
  • Customer Service
  • First Aid
  • Adult AED and CPR
  • Professional Appearance
  • Strong Work Ethic
  • Professionalism
  • Problem-solving abilities
  • Time management abilities

Languages

Romanian
First Language
English
Advanced (C1)
C1
Russian
Intermediate (B1)
B1

Custom

  • After working in aviation industry for almost 7 years, now it's the time to change my field into accounting. No experience yet, but I'm strongly motivated and eager to learn something new. Looking for a remote job if possible, with possibility to work from office in the future.

Timeline

Cabin Crew Member

Wizz Air UK
03.2019 - Current

Cabin Crew Member

Air Moldova
03.2017 - 12.2018

Bachelor of Arts - Accounting

University of Bedfordshire

Bachelor of Arts - Finance And Banking

ASEM

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Ana Petcu