Dynamic IT professional with experience at Morgan State University, skilled in software installation and incident management. Proven track record in optimizing system performance and enhancing data retrieval efficiency. Adept at collaborating with teams to resolve complex issues, demonstrating strong problem-solving abilities and a commitment to continuous learning.
- Develop and maintain SQL databases, improving data retrieval efficiency by 30%.
- Collaborate with cross-functional teams to troubleshoot system issues, reducing downtime by 20%.
Comptia +
CCNA
Microsoft Office
Bloomberg Terminal
SQL