Summary
Work History
Education
Skills
Timeline
Generic

Brian Estrada

Beltsville

Summary

Versatile and diligent, honed exceptional customer service and inventory management skills enhancing operational efficiency. Demonstrated adaptability and a strong work ethic across diverse roles, achieving significant customer satisfaction and process improvements. Fluent in English and Spanish, excels in fast-paced environments, fostering team collaboration and excellence.

Work History

Server

Willy K's
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Helper

Aerotech Gutter Cleaning
  • Adapted quickly to changing priorities, allowing for seamless transitions in daily operations.
  • Identified opportunities for additional services such as roof snow removal or gutter cleaning, increasing revenue streams without sacrificing quality workmanship.
  • Maintained safety standards while performing drain cleaning tasks, ensuring minimal risk to both customers and self.
  • Improved overall appearance of the warehouse facility by identifying areas requiring extra attention or additional cleaning resources on an ongoing basis.

Landscape Worker

Green Trees Landscaping
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.

Cultivation Technician

Abatin Wellness
  • Monitored plant health, identifying signs of pests or disease for timely intervention.
  • Assisted in daily care of plants, ensuring proper watering and nutrient application.
  • Conducted routine inspections of plants, noting growth progress and overall condition.
  • Maintained cleanliness of growing area, organizing tools and equipment for easy access.
  • Participated in planting and harvesting activities, following company guidelines and practices.
  • Assisted in inventory management tasks to ensure accurate tracking of plants from seedling stage to final product packaging.
  • Maintained a clean and organized grow facility, reducing the risk of contamination or pest-related issues.

Shift Leader

Walgreens
  • Developed action plans to address operational challenges, resulting in cohesive team environment.
  • Trained new employees on company policies and procedures to ensure a seamless onboarding experience.
  • Led team through high-demand shifts by implementing streamlined processes and enhancing communication among staff.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Weatherization Technician

EDGE Energy
  • Ensured health and safety standards by addressing indoor air quality concerns during weatherization projects.
  • Educated clients on how they can maintain their homes'' energy efficiency through proper maintenance practices and simple behavior changes.
  • Developed strong relationships with suppliers securing best prices on materials used during each project.
  • Performed moisture control measures like installing vapor barriers and ventilation systems preventing mold growth and structural damage.
  • Provided excellent customer service, explaining weatherization processes and benefits to homeowners.
  • Demonstrated expertise in the use of diagnostic tools such as blower doors and thermal imaging cameras for accurate assessments.
  • Effectively communicated progress updates with supervisors to ensure timely completion of tasks.
  • Implemented energy-saving measures such as installing programmable thermostats and energy-efficient lighting leading to decreased utility bills for homeowners.

Laborer

Clearly Amazing
  • Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
  • Improved property appearance through meticulous attention to detail in power washing tasks.
  • Cleaned debris and waste materials from job site.
  • Showcased versatility in handling diverse surfaces, including brick, wood, concrete, and vinyl siding, adapting pressure levels accordingly to prevent damage.
  • Cleaned windows, gutters, roofs and other surfaces by power washing or pressure washing.
  • Established a strong reputation for reliability and professionalism, leading to repeat business and referrals from satisfied clients.
  • Provided excellent customer service with timely communication updates regarding project progress and any necessary adjustments required for optimal results.
  • Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
  • Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
  • Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.

Education

High School Diploma -

High Point High School
05-2014

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Inventory management
  • Bilingual English and Spanish
  • Light Property Maintenance
  • Detail Oriented
  • Team Player
  • Time Management
  • Adaptability

Timeline

Server

Willy K's

Helper

Aerotech Gutter Cleaning

Landscape Worker

Green Trees Landscaping

Cultivation Technician

Abatin Wellness

Shift Leader

Walgreens

Weatherization Technician

EDGE Energy

Laborer

Clearly Amazing

High School Diploma -

High Point High School

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Brian Estrada