Experienced in home sales leader who excels in positive and incentive based environments.
Overview
31
31
years of professional experience
Work History
Certified Field Inspector
JES/Groundworks
White Marsh
03.2025 - Current
Conducted thorough inspections of residential properties for structural integrity and safety.
Evaluated foundation conditions using specialized tools and equipment for assessment.
Collaborated with homeowners to explain inspection findings and recommended solutions.
Scoped and provided solutions to customers with clear breakdowns of projects and costs associated
Created and developed CAD drawings in detail for engineering review and approval
Led branch in sales 7 of 9 months following training with over $1.5M in sales for 2025, an average job price over $12k, and a closing percentage of 38%
Awarded the “Tribe in Action: Ownership in Action” for delivering excellent customer service, teamwork even when it is outside typical scope of work, and thinking as an owner for the greater good of all.
Sales Supervisor
Orkin Pest Control
01.2021 - 03.2025
Assist in hiring and career development of very high performance in-home sales inspectors
Coaching through personal development including goal setting and technology
Working in sixteen branches and with over 45 inspectors throughout the Maryland region
Increased consistency and fluidity for services offered and performed
Increase quality of services offered and performed
Developed and implemented additional services
Branch Manager
Orkin Pest Control
01.2019 - 01.2021
Increased profit over plan 37% in first year
Hired and developed successful sales staff in two branches
Increased Rule of 23 by 38.9% in 2020 (highest in the region) second highest in division
Maximized profit plans for multiple branches in short term
Termite Sales Inspector/ Sales Supervisor
Orkin Pest Control
01.2012 - 01.2019
Success with assistance in selection and development of new sales talent for multiple regions including New York, New York Metro, and Maryland
Development, follow through, and completion of complex work orders over $25k
Successful partnerships and mentoring with multiple TSI's nationwide
Proven long term customer retention and satisfaction
Fostered successful and profitable relationships with fellow employees in various departments through behavioral based coaching and motivation
Bartender/Bar Manager
Various Employers
01.2009 - 01.2017
Responsible for loss prevention and portion control related to food and beverage costs
Recruitment, development, and management of FOH and BOH staff
Management of medium to large crowd capacities during events
Utilized exceptional customer service skills to attract and retain new customers
Department Manager
Michaels Crafts
01.2007 - 01.2009
Ran only profitable "experimental" bead shop of 12 nationwide locations
Provided exceptional customer service with classes and hands on instruction for jewelry repair and design
Designed and constructed small scale, easy to design items for customers to make at home and sell in the store from craft supplies
Maintained low shrink and high profits even with small item stock
Automotive Paint Repair Technician
General Motors Corvette Assembly Plant
01.2006 - 01.2007
Provided quality control oversight and verification regarding automotive paint application for the Chevrolet Corvette and Cadillac XLR and XLR- V
Consistently maintained a superior level of acceptance in all areas of paint repair standards
Adapted easily to job rotation as a replacement operator
Trim/Body Shop/Paint Repair Technician
General Motors Assembly Plant
01.1995 - 01.2005
Received multiple monetary awards for the design, development, and creation of OSHA approved ergonomic tools to decrease workplace injury
Developed and implemented system processes as part of a team to increase efficiency on the assembly line
Worked as part of a team to produce Chevrolet Astro and GMC Safari minivans as part of a Lean Manufacturing environment
Education
BACHELOR OF SCIENCE - Networking/ Computer Science
2013 Monetary award for second highest insulation sales nationwide
RAC Top 30 Performance Awards, 2019-2023
2023 Presidents Club- Chairmans Club
2022 Presidents Club- Chairmans Club
2019 Presidents Club- Chairmans Club
2018 Presidents Club- Chairmans Club
2016 Presidents Club- Honors Council
MD Region 2012 Rookie of the Year
Professional Profile
Increased personal monthly sales average over 700% in 9 years, First TSI in MD Region to break over $1M in annual sales, 2018 Third highest overall residential termite/pest control sales and second highest financed sales in the nation, Multiple Perfect Mile awards since 05/2016 (gross sales exceeding $100k in one calendar month), 5 Presidents Club Awards, 6 RAC Awards, Microsoft Office Suite, Mig & Tig Certified Welder, UNIX/Linux
Accomplishments
Presidents Club recipient 2013-2019, 2022-2024.
RAC finance award recipient 2012-2019, 2022-2024
Best of the Best award 2025
Multiple “Perfect Mile” awards
Ownership in action award 2025
Timeline
Certified Field Inspector
JES/Groundworks
03.2025 - Current
Sales Supervisor
Orkin Pest Control
01.2021 - 03.2025
Branch Manager
Orkin Pest Control
01.2019 - 01.2021
Termite Sales Inspector/ Sales Supervisor
Orkin Pest Control
01.2012 - 01.2019
Bartender/Bar Manager
Various Employers
01.2009 - 01.2017
Department Manager
Michaels Crafts
01.2007 - 01.2009
Automotive Paint Repair Technician
General Motors Corvette Assembly Plant
01.2006 - 01.2007
Trim/Body Shop/Paint Repair Technician
General Motors Assembly Plant
01.1995 - 01.2005
BACHELOR OF SCIENCE - Networking/ Computer Science