Summary
Overview
Work History
Education
Skills
Awards
Certification
Education and Training
Northrop Grumman Quality is Personal Award
Timeline
Generic

Christopher Riser

Baltimore

Summary

Dependable inspector with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Process Assessor

Northrop Grumman Mission Systems
10.2021 - Current
  • Assist in planning First Article Inspections (FAI) detailing requirements and processes needed to document product conformance to its drawing
  • Conducted First Article Inspections ensuring applicable program compliance to AS9102
  • Key contributor to management team in strategizing processes changes and throughput monitoring needed to burn the SMT inspection backlog from 2200+ items to less than 500 items.
  • Documented nonconformities and recommended techniques for prompt resolution.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Consulted with engineers to resolve quality, production and efficiency problems.
  • Recommended improvement measures to production process to meet quality control standards.
  • Analyzed plans, specifications and blueprints to understand product requirements.
  • Monitored product trends and suggested changes.

Inspector B

Northrop Grumman Mission Systems
08.2020 - 10.2021
  • Reported and tracked deviations from quality standards and recommended corrective action to appropriate personnel.
  • Identified acceptable components and rejected defective products.
  • Recommended improvements to production process to facilitate quality control.
  • Rejected products and materials failing to meet expectations.
  • Utilized precision tooling for verification of compliance per technical drawings.
  • Taught production team about quality control concerns to improve product excellence.
  • Participated in training to strengthen and develop inspector competencies.

Electronic Manufacturing Specialist

Northrop Grumman Mission Systems
07.2010 - 08.2020
  • Final assembly specialist building many different RF assemblies in support of JSF, SABR, GATOR, VADR, and Triton programs.
  • Assigned the most difficult rework projects often involving removing and replacing epoxied or body solder components
  • Reviewed all Receiver Exciter Cell rework items to detail for production material and operations needed to successfully execute rework.
  • Read and interpreted blueprints to determine what materials and tools would be needed for assembly.
  • Worked closely with supervisors and designers to understand and meet production specifications.
  • Isolated and removed defects to maintain specification compliance for every part.
  • Suggested ways to improve production and solve problems to supervisors.
  • Used air hoses and proper solutions to clean components.
  • Followed strict safety measures to avoid injuries and accidents.
  • Used soldering equipment and wiring to assemble electrical and electronic systems.
  • Educated fellow workers on assembly instructions and procedures.
  • Assisted new employees with assembly tasks to maintain production levels.

Janitor

Northrop Grumman Mission Systems
06.2008 - 07.2010
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Completed sweeping and vacuuming, glass cleaning and trash collecting.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Operated carpet extractors and floor buffers according to instructions.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
  • Organized custodial closets to easily find equipment and supplies.

Assistant Store Manager

Hot Topic
05.2007 - 02.2008
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Coached and developed store associates through formal and informal interactions.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Stock Supervisor

Gap Inc
11.2001 - 04.2007
  • Helped store manager handle stock receiving, merchandising.
  • Supervised day-to-day stockroom operations to maintain organized flow of merchandise to sales floor.
  • Oversaw work of 6+ stock employees processing incoming deliveries and replenishing sales floor.
  • Enhanced and promoted store brand by proactively seeking opportunities to engage customers.
  • Recruited and trained new employees while creating and supervising efficient staff teams.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Completed or assisted with difficult or skilled tasks.
  • Monitored workers and reviewed completed work for proper performance.
  • Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
  • Built product displays and placed appropriate signage for merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Communicated and coordinated planogram execution with store management.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Displayed appropriate signage for products and sales promotions.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Printed labels and tags for for-sale merchandise.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Cleaned and organized display cases, shelves and aisles.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Restructured merchandising strategy to promote high value and products.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.

Education

High School Diploma -

Baltimore City College
Baltimore, MD
06.2001

Bachelor of Science - Psychology

University of Maryland Global Campus
Hyattsville, MD
05-2025

Skills

  • Training & Development
  • Proficient in SAP
  • Good Work Ethic
  • Maintenance & Repair
  • Flexible Schedule
  • Problem Resolution
  • Critical Thinking
  • Organizational Skills
  • People Skills
  • Analytical reasoning
  • Collaboration
  • Attention to detail
  • Team building
  • Interpersonal communication

Awards

  • Northrop Grumman Quality Is Personal Award Recipient (2016)

Certification

  • ASQ Certified Quality Inspector (9/2021)
  • J-Standard Certification (5/2010)
  • IPC-A-600 Certification (11/2021)

Education and Training

other

Northrop Grumman Quality is Personal Award

Commitment to quality and demonstrating excellence in everyday actions, executing tasks that drive company performance and customer success.

Timeline

Process Assessor

Northrop Grumman Mission Systems
10.2021 - Current

Inspector B

Northrop Grumman Mission Systems
08.2020 - 10.2021

Electronic Manufacturing Specialist

Northrop Grumman Mission Systems
07.2010 - 08.2020

Janitor

Northrop Grumman Mission Systems
06.2008 - 07.2010

Assistant Store Manager

Hot Topic
05.2007 - 02.2008

Stock Supervisor

Gap Inc
11.2001 - 04.2007

High School Diploma -

Baltimore City College

Bachelor of Science - Psychology

University of Maryland Global Campus

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Christopher Riser