Citlali Pineda Munoz
Bowie
Summary
Phlebotomist and Medical Assistant with a focus on delivering compassionate patient care and precise blood draws, ensuring high-quality lab results and enhancing patient trust. Demonstrates exceptional time management and team collaboration skills, contributing to compliance with regulatory standards. Eager to leverage expertise in specimen handling and customer service in a healthcare environment.
Overview
6
6
years of professional experience
Work History
Phlebotomist/Medical Assistant
Shady Grove fertility
Annapolis
01.2025 - Current
- Executed precise blood draws and sample handling, ensuring accurate lab results and enhancing patient trust.
- Provided compassionate patient care, addressing concerns and fostering a comfortable environment for procedures.
- Delivered compassionate care to patients, fostering trust and alleviating anxiety during procedures.
Phlebotomist
Labcorp
Riverdale
07.2024 - 05.2025
- Maintained accurate records of specimen handling and quality control, contributing to compliance with regulatory standards.
- Executed precise blood draws and specimen collections, ensuring high-quality samples and compliance with safety protocols.
- Executed high-quality blood draws and specimen collections, ensuring compliance with safety protocols and enhancing patient trust.
Customer service
Wssc
Silver Spring
09.2019 - 11.2023
- Fostered a welcoming environment, enhancing customer relationships and ensuring satisfaction through attentive service.
- Resolved customer inquiries efficiently, leading to noticeable improvements in service response times and customer satisfaction scores.
- Coordinated with team members to streamline service processes, resulting in improved workflow and reduced customer wait times.
Education
Radiology -
Anne Arundel Community College
Arundel, MDSkills
- Time Management
- Customer Service
- Team Collaboration
Languages
- English, Native
- Spanish, Native
Timeline
Phlebotomist/Medical Assistant
Shady Grove fertility
01.2025 - Current
Phlebotomist
Labcorp
07.2024 - 05.2025
Customer service
Wssc
09.2019 - 11.2023
Radiology -
Anne Arundel Community College