Crystal Wilson
Baltimore
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Salvo Auto Parts
05.2023 - 11.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Assistant Manager
Shoe Department
11.2020 - 05.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Driver
Mercedes Benz Wearhouse
02.2020 - 11.2020
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Education
GED -
Lake Clifton High
Baltimore, MD06.2001
Skills
- Equipment Operation
- Mileage Tracking
- Cargo Handling
- Vehicle Maintenance
- GPS Navigation
- Quality Assurance
- Commercial Driving
- Time Management
- Valid Driver's License
- Clean Driving Record
- Positive Attitude
- Client Relationship Management
- Dependable and Reliable
Timeline
Delivery Driver
Salvo Auto Parts
05.2023 - 11.2023
Assistant Manager
Shoe Department
11.2020 - 05.2023
Driver
Mercedes Benz Wearhouse
02.2020 - 11.2020
GED -
Lake Clifton High
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