Dani Farias
Ellicott City
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Coalfire. Expert in guest engagement and team collaboration, consistently enhancing customer satisfaction through personalized service. Proven ability to manage multiple tables efficiently while maintaining a clean and orderly dining area, ensuring seamless service transitions.
Overview
3
3
years of professional experience
Work History
Server
Coalfire
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Hood College
Frederick, MD05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Customer service
- Team collaboration
- Quality control
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
Timeline
Server
Coalfire
03.2022 - Current
High School Diploma -
Hood College
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