Summary
Overview
Work History
Education
Skills
Timeline
Generic

Divine Ijioma

Parkville

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.

Overview

1
1
year of professional experience

Work History

Medstar Host

Medstar Franklin Square Hospital
Baltimore
05.2025 - Current
  • Took reservations over phone and in person.
  • Managed incoming calls during busy shifts.
  • Provided excellent customer service by anticipating customer needs.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Performed light administrative duties such as filing documents and taking messages.

Back of House Team Member

Chick-fil-A
Baltimore
05.2024 - 03.2025
  • Monitored stock levels and communicated when ordering was required.
  • Served customers at counters in an attentive and courteous manner.
  • Assisted in the preparation of ingredients for dishes, including washing, chopping and marinating.
  • Transported prepared meals from the kitchen to dining areas for service.
  • Carried out basic maintenance tasks such as changing light bulbs or unblocking drains.
  • Stocked kitchen with necessary supplies, such as food items and cleaning products.

Education

High School Diploma -

Baltimore Polytechnic Institute
Baltimore, MD
06-2024

Some College (No Degree) - Comp Sci

CCBC Essex
Baltimore, MD

Skills

  • Customer service
  • Inventory management
  • Data entry
  • Basic maintenance
  • Time management
  • Project coordination
  • Problem solving
  • Team collaboration
  • Process improvement
  • Critical thinking
  • Big data analytics
  • Cybersecurity
  • IT consulting

Timeline

Medstar Host

Medstar Franklin Square Hospital
05.2025 - Current

Back of House Team Member

Chick-fil-A
05.2024 - 03.2025

High School Diploma -

Baltimore Polytechnic Institute

Some College (No Degree) - Comp Sci

CCBC Essex

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Divine Ijioma