Dov Erlbaum

For a 2,000+ Unit Portfolio, I:

• Process all move-ins/move-outs by updating databases, creating/canceling charges, and coordinating status changes with property managers, owners, and housing agencies.
• Maintain and correct financial ledgers, including calculating charges/credits, reversing/reapplying receipts, and performing complex retroactive adjustments for Section 8 rent changes.
• Manage the full rent-increase process for multiple housing agencies with varying and constantly fluctuating regulations and timelines, calculating allowable rents, including relevant data for request submissions, tracking outcomes, and updating internal spreadsheets and databases.
• Designed and implemented a new automated rent-increase report that replaced an inaccurate, manual workflow—significantly improving accuracy and efficiency.
• Serve as a primary liaison with housing agencies, ensuring compliant communication and resolution of discrepancies.
• Investigate missing or anomalous payments by analyzing ledger histories, identifying inconsistencies, coordinating with agencies, and updating records.
• Process high volumes of agency documents (leases, HAP contracts, recerts, rent changes, terminations), ensuring accuracy and uploading all data into the property management system.
• Renew leases and maintain accurate unit records
• Prepare and distribute monthly tenant statements.
• Support property managers and ownership teams with fast, organized communication and reliable administrative coordination.

I worked at B2B Mobile Auction during a few breaks, starting during summer break of 2024, and continuing for spring break of 2025.

In my role, I:

• Organized and processed thousands of devices by category (provider, model, version, lock status), ensuring accurate inventory tracking and quick retrieval.
• Supported the development and implementation of a new shelf-organization system to improve workflow efficiency and reduce misplacements.
• Coordinated daily task assignments by relaying instructions from management to team members and ensuring smooth execution on the warehouse floor.

• Implemented ABA treatment plans, assisting children with behavioral and developmental needs through structured interventions.
• Collected and recorded session data with accuracy to support progress tracking and clinical decisions.
• Maintained a calm, supportive environment while reinforcing targeted behaviors and redirecting challenging behaviors.
• Communicated session observations to supervisors to ensure consistent application of behavior plans and client goals.
• Followed clinic protocols and safety guidelines to ensure high-quality, compliant care.