Dylan Adams
Baltimore
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Services Professional
Under Armour
08.2022 - Current
- Lead customer success and order fulfillment for the US West Region Wholesale and VIP Athlete accounts.
- Utilize SAP, Power BI, and Tableau to analyze order performance and forecast product availability.
- Collaborate cross-functionally with sales, logistics, and planning teams to improve customer experience.
- Deliver client-facing allocation reports and solutions, enhancing satisfaction and operational flow.
- Support high-impact clients including Joel Embiid, Michael Phelps, and Juan Soto.
Field Sales and Marketing Representative
Techtronic Industries (TTI)
09.2021 - 08.2022
- Achieved 47% sales growth and led Baltimore territory in sales performance for Ryobi tools.
- Built and maintained strong client relationships, consistently meeting retail management needs.
- Secured prominent shelf placements in retail stores by presenting data-driven proposals to district managers, demonstrating how enhanced product visibility would increase their sales and profit margins.
- Created and executed in-store promotions, demos, and events to drive consumer engagement.
Marketing Intern
American Tennis Association (ATA)
01.2021 - 05.2021
- Developed and implemented strategies for retention of existing memberships.
- Developed marketing strategy reports to pitch to executive board.
- Strategized and created marketing material to aid in recruitment and cultivation of new members.
- Assisted with marketing of youth memberships through social media platforms such as Facebook and Instagram.
Education
MBA - Business Administration
University of Maryland - Smith School of Business
College Park, MD10-2025
Bachelor of Science - Business Administration
Towson University
Towson, MD05-2021
Skills
- SAP
- Power BI
- Tableau
- Brand Marketing
- Product Positioning and Distribution Strategy
- Customer Success
- Microsoft Office
- Salesforce
- Account Management
- Event Planning
- Consulting
Certification
- AI & Career Empowerment (2025)
- Microsoft Excel Specialist (2019)
Timeline
Account Services Professional
Under Armour
08.2022 - Current
Field Sales and Marketing Representative
Techtronic Industries (TTI)
09.2021 - 08.2022
Marketing Intern
American Tennis Association (ATA)
01.2021 - 05.2021
MBA - Business Administration
University of Maryland - Smith School of Business
Bachelor of Science - Business Administration
Towson University
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