Victoria D’Angelo
Annapolis,MD
Summary
Accomplished Marketing Major graduate of Loyola University of Maryland with a strong passion for digital advertising and a desire to excel in a related field. Proven leadership and communication skills honed through a unique set of academic and extracurricular experiences, combined with a deep understanding of the latest trends and technologies in the digital landscape. Highly organized exceptional work ethic, self-motivated, analytical, results oriented and tech-savvy, consistently surpassing expectations and delivering exceptional results in customer retention.
Overview
4
4
years of professional experience
Work History
Marketing Intern
Classic Theatre of Maryland
08.2023 - Current
- Created written, video, and image content for marketing channels.
- Wrote copy for social media posts, promotional emails, and other marketing collateral.
- Effectively resolved customer complaints, transforming dissatisfied customers into brand advocates through proactive problem-solving and conflict resolution
- Led conceptualization and execution of diverse marketing campaigns, including strategic cross-promotional initiative with local restaurant to boost brand awareness, resulting in remarkable 1.1k% surge in website traffic within 20 days
- Launched holiday campaigns that amplified brand awareness and interaction, increasing audience engagement by 66% and driving tangible results
Intern
CovingtonAlsina
05.2023 - 08.2023
- Assisted marketing team in developing and executing digital marketing campaigns
- Generated reports on research findings to keep senior management informed about industry trends and developments
- Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
Host/Server
Reynolds Tavern
05.2022 - 04.2023
- Consistently provided prompt, efficient, and personable service, optimizing restaurant operations, driving sales growth, and enhancing customer loyalty
- Thrived in fast-paced work environment, utilizing organizational and problem-solving skills, and developed ability to perform efficiently and effectively under pressure.
- Exhibited excellent communication and collaboration skills with colleagues which fostered productive and positive work environment
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported needs of 10-person wait staff who attended to specific needs of countless customers daily.
Sales Associate
Crate and Barrel
08.2020 - 08.2021
- Achieved sales targets and drove customer loyalty through effective promotion of customer loyalty programs m
- Selected by management to create sales incentives by designing and implementing prize boards to motivate associates to achieve sales, boost morale, and meet store sales goals.
- Displayed exceptional communication and collaboration skills, effectively working with colleagues to achieve sales targets and secure top positions in company sales competitions
- Entrusted with critical responsibility of demonstrating product features and benefits to potential customers, resulting in increased sales
Education
Bachelor of Business Administration - Marketing
Loyola University Maryland
Baltimore, MD05.2024
Skills
- Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Google Drive, Google Docs, Gmail, Google Slides),
- Social media (Facebook, Instagram, TikTok, Snapchat),
- Canva
- Hootsuite
- Tableau
- Social Media Marketing
- Social Media
- Content Creation
- Data Analysis
Timeline
Marketing Intern
Classic Theatre of Maryland
08.2023 - Current
Intern
CovingtonAlsina
05.2023 - 08.2023
Host/Server
Reynolds Tavern
05.2022 - 04.2023
Sales Associate
Crate and Barrel
08.2020 - 08.2021
Bachelor of Business Administration - Marketing
Loyola University Maryland
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