Summary
Overview
Work History
Education
Skills
Timeline
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Eliana Sol Paez Sanchez

Silver Spring

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, committed to maintaining cleanliness standards and fostering team collaboration in high-volume dining environments, ensuring repeat business and customer satisfaction.

Friendly, professional and ready to learn the dynamic restaurant environment.

Developed strong costumer service, guest interaction, coupled with ability to quickly adapt to new tasks.

Overview

2
2
years of professional experience

Work History

Server

Morrow Sly
05.2025 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

Fig and Olive
03.2023 - 05.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed table assignments efficiently to optimize guest satisfaction and turnover rates.
  • Trained new staff on menu offerings and service protocols to maintain high standards.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
  • Handled customer inquiries and resolved complaints effectively, enhancing overall dining experience.

Server

La Fiamma
10.2023 - 06.2024
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

Bachelor of Science - Humanities

U El Bosque
Colombia
08-2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • High volume dining
  • Team collaboration
  • Supply restocking
  • Allergy awareness

Timeline

Server

Morrow Sly
05.2025 - 07.2025

Server

La Fiamma
10.2023 - 06.2024

Server

Fig and Olive
03.2023 - 05.2025

Bachelor of Science - Humanities

U El Bosque

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Eliana Sol Paez Sanchez